Admissions Specialist-Full-Time Day%27s

#REF!•Fort Worth, TX

1d•Onsite

About The Position

The Admissions Specialist is responsible for accurately gathering complete financial and demographic information to ensure the medical records/billing process flows efficiently. This role involves obtaining and/or updating benefit verification and pre-certification for applicable tests and/or procedures. The specialist prepares, presents, and explains legal, ethical, and compliance documents, ensuring proper consents are signed. They also work to maximize reimbursement by identifying insurance carrier benefits and preventing denials by ensuring timely notification to insurance carriers. Additionally, the Admissions Specialist assists patients in understanding their financial obligations and collects co-payments, deposits, and balances to reduce Accounts Receivable. The role requires staying updated on applicable regulations and policies, and maintaining customer service and productivity guidelines.

Requirements

H.S. Diploma or Equivalent required
1 Year Customer Service experience required
Requires good written, oral, and telephone communication skills.
Requires knowledge of general office equipment, PC’s and associated software packages.

Nice To Haves

CHAA - Certified Healthcare Access Associate Upon Hire preferred
Ability to type 35 WPM corrected for errors preferred.
General knowledge of medical terminology preferred.

Responsibilities

Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.
Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same.
Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers.
Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.