Full time Staff: Admissions Specialist

Lakeland Community College•Kirtland, OH

12d•Onsite

About The Position

The admissions specialist represents Lakeland Community College in the recruitment of traditional students and adult learners by making formal and informal presentations on and off campus, managing an assigned territory utilizing the College’s CRM and conducts campus tours. Promotes Lakeland Community College to external constituents, recruits prospective students, and assists students from the first point of contact to the point of acceptance to Lakeland.

Requirements

Associate degree in a related field and three years’ work experience in a position(s) with responsibility for personal interaction (including formal and informal presentations to prospective customers) and maintaining a computerized database of prospective customers.
Knowledge of modern office practices, procedures, and equipment including database software (Microsoft Access and Excel).
Skills in oral and written communication; listening and conveying information.
Basic principles of marketing and public speaking.
Ability to work independently and to establish and maintain effective interpersonal working relationships.
Valid Ohio driver’s license and a driving record which qualifies the driver under the College’s insurance program to travel independently to various locations within the state.

Nice To Haves

Associate degree with a specialization in communication or marketing
Work experience in college admissions or recruitment office.

Responsibilities

Serve as a resource, initial point of contact, and liaison for prospective students including those interested in pursuing an associate degree or certificate.
Respond to all student inquiries, provide appropriate referrals to college or partner representatives, and conduct follow-up activities to encourage them to apply.
Represent the college at off-campus recruitment activities (e.g., college fairs, recruitment programs, community events, employer visits, etc.), ensuring a ready supply of materials, assembling displays, and promoting the College through effective interpersonal communication.
Promote the College by visiting high schools in Lake, Geauga, Ashtabula, and Cuyahoga counties and by establishing and maintaining effective working relationships with guidance counselors and other school personnel.
Meets target recruitment and enrollment goals and is responsible for assigned recruitment territory.
Assist with organizing and implementing on-campus recruitment activities (e.g., college fairs, open house programs, campus visits, high school visitation days, virtual events, online appointments, etc.).
Maintain a thorough knowledge of the College’s educational programs and services and the general processes for enrollment.
Conduct online chats with prospective students and/or parents.
Prepare and deliver formal presentations for visiting groups and conduct individual campus tours.
Enter data from student inquiries into the prospective student database, process requests for information and make follow-up communications.
Utilize CRM Recruit software as one tool to recruit and assist students with the college acceptance process.
Collaborate with College departments to provide necessary information, follow-up, and customer service for incoming students.
Perform related duties as assigned.