Admissions Specialist I

Bridgeway Community Health - Jobs•Salem, OR

10d•$26 - $30

About The Position

Bridgeway Community Health is seeking an Admissions Specialist I to join its treatment team. The role performs client registrations and facilitates timely access to treatment by completing registration, symptom screening, and assessments. The specialist supports client enrollment, eligibility screening, care coordination, referral relationships, and communication with clients and community contacts. The position also provides front-desk backup, answers inquiries, and conducts community education and outreach.

Requirements

High school diploma or equivalent.
CADC I certification.
At least one year conducting SUD assessments, with demonstrated knowledge of DSM-5 diagnostics.
Generally, at least two years of increasingly responsible experience in an office environment.
Generally, at least one year of experience working in a behavioral health setting.
Excellent interpersonal communication skills.
Strong computer and time-management skills.
Ability to complete clinical documentation efficiently and in accordance with federal, state, and agency standards.
Advanced understanding of record retention, confidentiality, and HIPAA requirements.
Familiarity with ASAM PPC-2.v.
Ability to pass a DHS criminal background check.

Responsibilities

Process new-client paperwork efficiently and in accordance with Bridgeway policies and procedures.
Screen clients for eligibility for optional programs.
Conduct ASAM assessments, including DSM diagnoses and initial level-of-care placement.
Assign new clients to appropriate primary counselor caseloads.
Complete Measures and Outcomes Tracking System (MOTS) forms.
Complete Medicaid client payment authorizations using CIM (Clinical Integration Manager).
Assist clients with the Medicaid (Oregon Health Plan) enrollment process.
Enter new or returning client demographic, payer, and program information into the client database to complete enrollment.
Prepare confidential written correspondence for referral sources, court representatives, clients, and other community contacts.
Coordinate care and initiate requests for records.
Provide client reception support as backup to the front desk.
Answer inquiry calls and emails from prospective clients.
Respond to inquiries from the public, clients, and outside agencies about BRS programs and services.
Conduct community education and outreach presentations.
Maintain professional relationships with internal and external customers, provide accurate information about processes, and schedule assessment appointments.
Act as a liaison for clients, personnel, and referral sources.
Attend staff meetings and collaborate as a team member to identify and implement service-quality improvements.
Coordinate and maintain working relationships with referral sources.
Gather and distribute utilization data.
Perform other duties as assigned.

Benefits

Paid holidays
Medical, vision, and dental coverage
5% employer match 401(k) retirement savings plan with pre- and post-tax options
Corporate fitness membership subsidy
Employer-sponsored life, accidental death, critical illness, and long-term disability coverage
Generous paid time off (PTO) plan
Health savings accounts
Flexible spending accounts
Internal growth opportunities
Additional stipend for Spanish/English bilingual employees