Admissions Representative - CIV

ECPI University•Norfolk, VA

12h•Onsite

About The Position

The dedicated employees at the Culinary Institute of Virginia (CIV), the College of Culinary Arts of ECPI University, have helped students achieve their goals via practical training and career-focused education with programs in Culinary Arts, Culinary Nutrition, Food Service Management, and Baking and Pastry Arts. Our culture is to prioritize our students’ success through the support of our dynamic team and food service industry focused curriculum. This position will work at Culinary Institute of Virginia’s Norfolk, VA campus. Are you seeking a career at an institution that promotes the enhancement of each student’s professional and personal life through education? Then a career as an Admissions Representative with CIV may be for you!! Our Admissions team continues to expand to support our prospective students. If you have prior experience in sales, recruitment, marketing, or client services and consider some of your strengths to be in your communication, relationship-building, follow- through, accountability, change management and teamwork competencies, you are encouraged to apply! Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners. Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding CIV programs in order to assist potential students in identifying the CIV program that will best meet their needs.

Requirements

Bachelor's degree preferred
1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred
2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
Any equivalent combination of education and experience
Passionate about helping others achieve their educational and career goals
Excellent customer service skills; to include the ability to effectively follow up and follow through
Effective oral and written communication skills
Effective computer skills as well as familiarity with the professional use of social media
Demonstrated ability to work effectively both independently as well as part of a team

Responsibilities

Provide excellent customer service to potential students through consistent and effective outreach and follow-up
Make outbound calls to prospective students who have expressed an interest in attending CIV
Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals
Represent CIV both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process
Attend all admissions department meetings and training sessions
Accurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reports
Ensure that all enrollment paperwork is completed accurately and in a timely manner
Keep all required reports current and accurate, including information stored in CIV systems
Adhere to a strict code of ethics and comply with all CIV policies and procedures, State and Federal laws and accrediting body regulations
Network and build strong relationships to generate referrals
Work collaboratively with other departments to ensure student satisfaction
Assist in the planning and implementation of on-campus events and programs for groups and individuals