Admissions Representative

Goodwill Industries of Central Texas•Austin, TX

5d•$21 - $23

About The Position

At Goodwill Central Texas, our mission is to transform lives through the power of education and work. We are seeking an Admissions Representative to support recruiting and admissions management for the Goodwill Career and Technical Academy's (GCTA) healthcare, skilled trades and technical programs. This role is crucial in helping GCTA meet its enrollment and educational goals in line with the Eligible Training Provider System and Goodwill Central Texas standards. The ideal candidate will have a strong customer service orientation, flexibility, superior time management skills, and the ability to collaborate effectively with students, team members, and community partners. We value diversity and are committed to creating an inclusive environment for all employees.

Requirements

Associates Degree or equivalent experience in related field.
Demonstrate high degree of professionalism and customer service orientation.
Proficiency with MS Office Products.
Effective at multi-tasking; demonstrate flexibility and adaptability.
Ability to gather and analyze data to make informed decisions.
Excellent written and verbal communication skills.
2 years’ experience in a recruiting or admissions role.
Bilingual preferred.

Nice To Haves

Bachelor’s degree preferred.
Bilingual preferred.

Responsibilities

Lead and conduct recruiting activities, such as regularly facilitating meetings with internal staff and engaging in community events.
Create a community engagement strategy aimed at boosting enrollment in targeted classes.
Serve as primary point of contact for English as a Second Language and Adult Basic Education courses and select occupational training courses.
Lead designated class orientations; this includes reviewing policies and procedures with students; responsible for managing student files and performing background checks.
Continuously and proactively engage applicants to facilitate their successful enrollment into the GCTA; this includes interviewing, screening for eligibility, administering entrance exams and performing background and reference checks.
Document and monitor all recruiting and admissions activities according to established quality, quantity, timeliness, and ethical standards to demonstrate growth of program.
Accurately enter and maintain client data and case notes in a case management system, ensuring information is up-to-date, complete, and in compliance with organizational standards; regularly review and update records to support program reporting, service tracking, and outcome evaluation.
Address phone, email, and walk-in inquiries by providing information or directing individual to the appropriate contact person.
Provide front desk support as needed.
Assist with special events such as experience days, orientation, and graduations.
Establish and maintain professional and cooperative working relationships with all stakeholders: clients, staff and partners.
Collaborate across departments to help with furthering the mission.
Maintain confidentiality of information.
Comply with policies established by federal and state law and local board policy.