Admissions Representative

Centura College • Norfolk, VA

3d • Onsite

About The Position

Centura College is seeking a results-driven, student-focused Admissions Representative to guide prospective students toward informed academic decisions. The role connects students with programs aligned with their goals and supports them throughout the admissions process, from initial inquiry to enrollment. The Representative is expected to meet key performance indicators related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success in a fast-paced, metric-driven environment.

The position is based at Centura College in Norfolk, Virginia. The schedule is Monday through Thursday, with two days from 8:00 a.m. to 5:00 p.m. and two days from 10:00 a.m. to 7:00 p.m.; Fridays are 8:00 a.m. to 5:00 p.m.; and rotating Saturdays are 9:00 a.m. to 1:00 p.m. Compensation is up to $30 per hour, based on experience and qualifications.

Requirements

• High school diploma or GED.
• Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios.
• Strong written and verbal communication skills, with the ability to connect with diverse audiences.
• Excellent time management and multitasking abilities in a fast-paced environment.
• Proficiency with Microsoft Office and willingness to learn new systems.
• Positive, team-oriented approach.
• Willingness to work occasional evenings or weekends as needed.

Nice To Haves

• Associate degree or higher preferred.
• One or more years of admissions experience in a proprietary (for-profit), post-secondary educational setting preferred.

Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit.
• Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through the admissions process.
• Meet and maintain enrollment goals through personal performance.
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up.
• Track student application status and ensure completion of required documentation.
• Assist with recruitment events such as open houses and career fairs.

Benefits

• 401(k) with company match.
• Comprehensive health, dental, and vision insurance available from the first day of employment.
• Life insurance options.
• Paid parental leave.
• Paid time off (PTO).
• Tuition reimbursement for continued education.
• Employee Assistance Program (EAP) for personal and professional support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED