Admissions Program Manager - Undergraduate Admissions and Outreach

University of Southern California • Los Angeles, CA

3d • Onsite

About The Position

The USC Marshall School of Business is home to the university's largest undergraduate degree program and one of the nation's premier business schools. The Office of Undergraduate Admissions and Outreach partners with USC Enrollment Services to recruit, engage, and enroll talented first-year and transfer students while providing leadership for outreach, scholarship, and enrollment initiatives. Our team develops and implements year-round recruitment, conversion, and communications strategies through on-campus, virtual, domestic, and international programs. Working closely with faculty, senior leadership, Enrollment Services, alumni, students, and campus partners, every team member contributes across all aspects of recruitment, outreach, event planning, communications, and enrollment strategy. We value collaboration, initiative, adaptability, sound judgment, and exceptional student service. The Senior Associate Director is a collaborative admissions professional who serves as a generalist across the Undergraduate Admissions and Outreach team while providing primary leadership for USC and Marshall's undergraduate merit scholarship programs. This position balances strategic planning with day-to-day execution and contributes to recruitment, outreach, enrollment planning, communications, events, scholarship administration, and special projects supporting undergraduate enrollment goals.

Requirements

• Bachelor's degree required
• 3 years of lead or supervisory recruitment and admissions experience with knowledge of financial aid policies.
• Experience with Slate, Salesforce, Microsoft Office, Teams, or similar enterprise systems.
• Knowledge of FERPA and higher education best practices.
• Commitment to inclusive, student-centered service.

Nice To Haves

• Advanced degree preferred.
• Experience in higher education admissions, enrollment management, student affairs, or a related field.
• Experience in selective college admissions or business education preferred.
• Experience managing merit scholarship programs or competitive student selection processes.
• Demonstrated success managing programs, projects, or strategic initiatives.
• Strong analytical, organizational, written, verbal, and presentation skills.
• Ability to build collaborative relationships across a complex organization.

Responsibilities

• Participate in all aspects of undergraduate recruitment, outreach, enrollment planning, and conversion activities.
• Lead the planning, administration, and continuous improvement of Marshall's undergraduate merit scholarship programs and student selection processes.
• Develop and implement recruitment, outreach, and yield initiatives supporting first-year and transfer enrollment.
• Represent USC Marshall through recruitment events, information sessions, counselor programs, and admissions travel.
• Collaborate with faculty, Enrollment Services, and campus partners to support strategic enrollment initiatives.
• Analyze admissions, scholarship, and enrollment data to inform planning and assess program effectiveness.
• Coordinate communications, presentations, recruitment events, and special projects.
• Assist with training student employees and new staff, as appropriate.
• Perform additional duties and special assignments in support of departmental priorities.

Benefits

• health benefits for staff and their family with access to the renowned university medical network
• eligibility for retirement plans with employer contributions
• tuition benefits for staff and their family
• free Professional Development classes
• central Los Angeles location with easy access to commuter trains, buses and free tram pick up services
• discounts to sporting and other campus events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior