Admissions Patient Care Manager (RN)

Houston Hospice • Houston, TX

4h • Hybrid

About The Position

The Admissions Pt. Care Manager plays an important role in helping patients and families begin their hospice journey with comfort and confidence. This position oversees and coordinates everything related to referral intake and the admissions process, making sure each person who reaches out to us receives timely, compassionate, and seamless support.

In this role, the manager guides the intake and admissions team, helping them stay organized, responsive, and aligned with both regulatory standards and the organization’s processes. They work closely with referral partners, clinical teams, and leadership to keep communication clear and consistent, ensuring that all patients and their families receive the education/services needed.

At its heart, this role is about opening the door to compassionate care. By ensuring that people in need can access hospice services quickly and smoothly, the Admissions Pt. Care Manager helps uphold the organization’s mission and makes a meaningful difference in the lives of those we serve.

Requirements

• RN license required
• Five years’ minimum management experience
• Admissions and/or intake experience required
• Excellent organizational and multi-tasking skills
• Effective interpersonal skill
• Must possess a clear and concise understanding of admissions and intake processes
• Excellent communication skills, both oral and written
• Ability to travel to multiple work locations or patient locations as needed during the workday
• Knowledgeable in applicable Federal/State laws governing home health and hospice licensure
• The ability to cope with family emotional stress and tolerance of individual lifestyles
• Good communication skills, both oral and written
• Computer skills, including Excel, Word, PowerPoint, and other applicable software
• Understanding of hospice philosophy of care
• Must have reliable vehicles, a valid Texas driver’s license, and liability insurance

Nice To Haves

• BSN preferred
• Hospice/palliative care experience preferred

Responsibilities

• Oversees and coordinates everything related to referral intake and the admissions process.
• Ensures each person who reaches out receives timely, compassionate, and seamless support.
• Guides the intake and admissions team, helping them stay organized, responsive, and aligned with regulatory standards and organizational processes.
• Works closely with referral partners, clinical teams, and leadership to maintain clear and consistent communication.
• Ensures all patients and their families receive the necessary education and services.
• Facilitates quick and smooth access to hospice services for those in need.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees