Admissions & Outreach Specialist

Bellingham Technical College•Bellingham, WA

5d•Hybrid

About The Position

As our Admissions & Outreach Specialist, you'll guide prospective students through the admissions process, build strong partnerships with local schools and organizations, and create engaging recruitment experiences that inspire educational success. If you thrive on connecting with people, organizing dynamic outreach efforts, and helping others achieve their goals, this is an opportunity to make a lasting difference.

Requirements

Excellent customer service skills for internal users and collaboration with external partners
Proficient in writing documentation, either independently or using collaborative tools
Knowledge of marketing and recruitment techniques
Excellent customer services, coaching, communication and organizational skills
Ability to work independently and with minimal supervision
Accuracy in information delivery; maintain confidential information
Detailed oriented; gather and analyze information
Work alongside individuals of varied ethnicity, ages, backgrounds, and abilities in an inclusive and participatory manner
Facilitate and conduct workshops, seminars and presentations
Work with various software packages including Microsoft Office 365 and database management
Ability to work under pressure and prioritize competing demands
Adapt readily to new challenges, processes and job responsibilities
Possess strong analytic and problem-solving capabilities
Display integrity and act with discretion by accessing individual or institutional information for a stated business purpose
Work independently and on a flexible schedule
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software as well as ability to use data systems
Proficient in project management
Ability to pass a Washington State background check
Bachelor’s (B.A.) degree from an accredited institution AND At least two (2) years of full-time experience in admissions, recruitment, event planning, sales, academic/career advising, or a related field OR Associates (A.A.) degree from an accredited institution AND At least four years of full-time experience in in admissions, recruitment, event planning, sales, academic/career advising, or a related field
Demonstrated ability and commitment to support the success of individuals from diverse backgrounds, with varied academic abilities and social identities
Experience with computer software and apps to create written communications and presentations
Ability to travel regularly to off campus events and activities throughout Washington State

Nice To Haves

Multilingual with fluency to speak another language(s)
Experience working in higher education and/or career and technical education
Experience in admissions, outreach, student advising, educational planning and/or career services in a technical/community or other college setting
Workshop, seminar, presentation, facilitator, or teaching experience

Responsibilities

Communicates and meets with prospective and enrolled students to answer questions and provide information on admission requirements, academic programs, and general expectations
Maintains contact with prospective students to inform them of application status and to communicate deadlines for submitting any additional documents
Tracks student participation from application to enrollment by using college data tracking systems
Provides specific information to prospective and enrolled students on selective admissions academic programs requiring specific prerequisites, test scores, and/or other requirements (i.e. Nursing, Dental Hygiene, Radiologic Technology, etc.)
Upon request, provides review of student applications materials prior to application deadline to promote complete applications
Conducts thorough and timely audit of selective admissions applications and supporting documents for specific programs to ensure proper completion and submission in compliance with program enrollment requirements
Assists with receipt and evaluation of transcripts, test score reports and other educational records
Works closely with high school counselors and community partners to promote a pathway to higher education, delivers information specific to BTC, and collaborates to guide students through admission steps
Develops, coordinates and delivers in-person and virtual recruitment and outreach programs including information sessions, campus tours, and related recruitment efforts
Directs the work of Student Ambassadors to participate in recruitment activities
Engage in learning about issues that impact access to and persistence in higher education of students from underrepresented populations
Assesses effectiveness of recruitment tools and events
Attend meetings on and off campus, as scheduled
Travel for outreach and recruitment activities
Perform duties as assigned

Benefits

8 hours per month of sick leave
16 starting at hours per month of vacation leave
24 hours of personal leave per calendar year
12 paid state/college holidays per calendar year
Washington State insurance package including selecting one of: 6 medical options, 3 dental plan options, 3 vision plan options
life insurance
long-term disability
Retirement benefits package including one of: TIAA Stare Board Retirement Plan (SBRP), Public Employees Retirement System (PERS) Plan 3
Two voluntary investment (not matched) programs: TIAA (403b), State Deferred Compensation (457) plan
Medical Flexible Spending plan
Limited Purpose Flexible Spending plan
Health Savings Account
Dependent Care Assistance
Discounts for automobile and homeowner insurance
Employee Assistance Program (EAP)
Up to 21 days of military leave
Up to 5 days of paid bereavement leave
Paid civil/jury duty
Bereavement leave
Ability to participate in a shared leave program