Admissions Operations Student Support Staff 26/27

Covenant College Students•Lookout Mountain, GA

8d•Onsite

About The Position

Expected hours of work per week : 10-15 Work Location & Hours: Probasco M-F 8a-4:30p Qualifications for Position: Must be an active Covenant student. Covenant student who is familiar with office systems (i.e. Google Docs, Gmail, Microsoft Office, etc.) Must know how to type, file, copy, scan, be comfortable answering phones Must be able to pay attention to details Math proficient is a plus Can follow directions and learn new skills quickly Flexibility to occasionally move hours around for busy times or weekend events

Requirements

Must be an active Covenant student.
Covenant student who is familiar with office systems (i.e. Google Docs, Gmail, Microsoft Office, etc.)
Must know how to type, file, copy, scan, be comfortable answering phones
Must be able to pay attention to details
Can follow directions and learn new skills quickly
Flexibility to occasionally move hours around for busy times or weekend events

Nice To Haves

Math proficient is a plus

Responsibilities

Maintain all data entry in Slate regarding both prospective students and applicants - including information regarding churches and schools, official test scores, information provided by Admissions Counselors following college fairs or events, etc.
Run queries in Slate to keep up with processes our system cannot complete automatically
Assist with both daily mailings and occasional mass mailing projects, such as inquiry packets, regular admit letters, signing day packages, and special projects
Transport informational materials from storage facility or mailroom to the Admissions office
Maintain inventory of print materials and merchandise of Admissions office
Back up phone answering for the support staff
Aid in the preparation of larger Admissions events as needed
Maintain a high level of discretion, as this is a position that requires access to the personal information of prospective students and applicants
Perform other duties as requested by Admissions staff
Resume skills development (NACE Competencies required by employers) to be developed Career & Self-Development including learning new skills, systems, and attending professional development trainings as offered.
Communication, including phone, email and in-person, with various departments, students from across the nation and internationally through phone and email.
Critical Thinking in the form of auditing files and finding solutions to assist students in the admissions funnel progression.
Global Literacy displayed by working with prospective students from diverse backgrounds
Leadership through opportunities to be responsible for outcomes based on sound decision making and follow through of given assignments related to admissions.
Professionalism by learning and applying professional etiquette in various types of communication and interactions with on campus community as well as prospective Covenant students and families.
Teamwork including projects with the admissions and operations team to bring awareness to Covenant for prospective students, and also serve students throughout the admissions process.
Technology skills will be developed through the use of a CRM (Customer Relationship Management) system as well as the use of various office technologies such as G Suite, Microsoft Office, and Slack.