FRESHMAN - Admissions Team 26/27
About The Position
THIS FRESHMAN TEAM IS FOR INCOMING STUDENTS ONLY. It is for the full academic year. Expected hours of work per week : 10 Work Location & Hours : Probasco; 9am-9pm, Sat 11-4pm Get to know all things Covenant. Level 1 As a caller on the Admissions team, you will get to know and share your love for all things Covenant. Talking with prospective students, you will be able to join and share in the Scots spirit. This is an extremely small team and requires a personal interview. OPPORTUNITY Learn customer service skills and hone phone and office communication skills. DUTIES & RESPONSIBILITIES The goal of a student admissions caller is to educate students about Covenant College both informatively and personally to guide students toward visiting campus or beginning the application. The student admissions representative functions both as an ambassador of the college's vision and as a testimonial to the realization of that vision on campus. The primary task of the student admissions caller is to make phone calls and send text messages to prospective students and families on behalf of the college. Callers will occasionally write follow-up emails and handwritten notes. If aptitude is shown, there are opportunities for an increased variety of tasks, including occasional tours, hosting overnight, and occasional visit desk coverage. Other duties and responsibilities include: Be familiar with and appropriately record all communications in Slate Occasionally participate in various roles for Admissions Events Attend mandatory Admissions Caller training sessions Follow all guidelines as specified in the Admissions Caller manual
Requirements
- Must be a Covenant student
- Excellent oral (particularly over the phone) and written communication skills
- Ability to communicate effectively with a variety of people
- Strong initiative to complete tasks with minimal supervision
- Robust relational and storytelling capabilities
- Energy and empathy to engage prospective students and parents from a variety of backgrounds
- Attend mandatory Admissions Caller training sessions
- Follow all guidelines as specified in the Admissions Caller manual
Responsibilities
- Make phone calls and send text messages to prospective students and families
- Write follow-up emails and handwritten notes
- Be familiar with and appropriately record all communications in Slate
- Occasionally participate in various roles for Admissions Events
- Attend mandatory Admissions Caller training sessions
- Follow all guidelines as specified in the Admissions Caller manual
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
