Admissions Operations Specialist, Undergraduate Admissions Office (Hybrid)
About The Position
Every application tells a story, and behind every successful admissions cycle is a team committed to accuracy, service, and operational excellence. As an Admissions Operations Specialist in Cornell University's Undergraduate Admissions Office (UAO), you will play a vital role in supporting prospective students from around the world by processing application materials, maintaining data integrity, supporting international admissions operations, and providing exceptional service to applicants, families, and school counselors. This position is ideal for someone who enjoys working in a high-volume, deadline-driven environment, has strong attention to detail, and takes pride in handling sensitive information with accuracy and confidentiality.
Requirements
- Associate’s degree and 2–4 years of relevant experience, or an equivalent combination of education and experience
- Exceptional organizational and time management skills
- Professional demeanor, excellent communication skills, both oral and written
- Demonstrated experience working in a high volume/high pressure environment is strongly preferred
- Experience handling sensitive and confidential information with professionalism and discretion
Nice To Haves
- Experience with educational systems and documents, transcripts and working with sensitive and confidential information
- Knowledge of Slate (CRM), PeopleSoft (SIS), SharePoint, Microsoft Office Suite, and Google Docs
Responsibilities
- Process undergraduate application materials and supporting documents for first-year and transfer applicants
- Review, analyze, enter, and maintain applicant data in admissions systems
- Review transcripts and other educational documents to determine whether materials meet application requirements, verifying the accuracy and completeness of application records and admissions checklists
- Reconcile data discrepancies and support data quality initiatives within admissions systems.
- Maintain the confidentiality and integrity of student records and admissions data
- Assist with administrative processes related to international student enrollment: support review of financial documentation submitted by admitted international students
- Serve as a Designated School Official (DSO) upon completion of required training, managing international student records and supporting compliance with federal immigration regulations
- Communicate with students regarding admissions, enrollment, and financial aid-related questions, resolving routine issues and appropriately escalating complex concerns
- Collaborate with campus partners to support international student enrollment
- Provide guidance on admissions procedures, application requirements, deadlines, and applicant portal navigation, delivering professional, patient, and service-oriented support throughout the admissions cycle
- Support process improvement efforts and help identify data quality issues within admissions systems
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands
- Health and personal leave
- Three weeks of vacation
- 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1
- Two additional floating holidays
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children's Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
