Admissions Operations Coordinator

Fresno Pacific University•Fresno, CA

10d•Onsite

About The Position

Reporting to the Admissions Operations Administrator, the Admissions Operations Coordinator supports the university’s admissions process by working closely with admissions directors and counselor teams to manage and improve workflows within the university’s CRM system. This role helps ensure a smooth and efficient experience for prospective students by developing effective procedures, coordinating resources, and improving day-to-day operations to support the university’s enrollment goals.

Requirements

High School Diploma
Experience working with data and/or data system software
Knowledge in Microsoft Suite software
Demonstrated organizational capabilities, detail orientation and the ability to handle multiple priorities and complex projects simultaneously
Must have strong customer service, communication, and interpersonal skills
Ability to interact with people in a warm, professional manner
Ability to learn new technology
Ability to maintain confidentiality and respond to changes in a timely manner
Ability to handle and work with interruptions during normal office hours

Nice To Haves

Bachelor’s degree or equivalent experience
Bilingual (Spanish and English)
One year of experience in admissions in a university setting
Experience using CRM (customer relations management) software

Responsibilities

Work closely with admission directors and counselors to facilitate the admissions process for either the Traditional Undergraduate, Degree Completion, or Graduate / Seminary student populations and recruitment teams.
Be knowledgeable of Colleague, Slate dashboards, and data reports.
Be the main point of contact for Admissions Operations questions relating to designated student population.
Update student profiles in Colleague and Slate.
Collaborate with Admissions Director to expedite files for admission.
Provide regular updates on the status of applications to program directors.
Coordinate with program directors to facilitate the review of applications and the decision-making process.
Assist with occasional regional recruitment events.
Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
Embrace the mission, vision , and values of Fresno Pacific University, affirm the FPU Faith Expectations , and support the ideals and practices articulated in " The Fresno Pacific Idea ".
Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
Complete tasks timely with work that is comprehensive, complete, and accurate.
Communicates clearly, listens attentively, and seeks to understand others.
Collaborates productively with colleagues of varying skillset.
Other job duties as assigned.