Admissions Officer

Pomona College•Claremont, CA

2d•Onsite

About The Position

Pomona College seeks a dynamic and thoughtful professional staff member who will contribute fully to the operations of the Admissions Office and the Communications Team. The Admissions Officer manages virtual communications and marketing projects for prospective & admitted undergraduate students, parents/families, counselors, and community-based organizations. This will include communicating the value of a liberal arts & sciences education to diverse audiences through social media, and co-managing the student interns. This individual handles all aspects of student recruitment traveling throughout the year to represent Pomona College at school visits, college fairs, and other admission related programs. The Admissions Officer will give information sessions, oversee a recruitment territory, read applicant files and participate in the selection of the new class.

Requirements

Bachelor’s degree in communications, marketing, journalism, English, a liberal arts field, or equivalent combination of education and experience is required.
A valid driver’s license is required or equivalent means of reliable transportation to off-site meetings and events.
Deploy professional skills in admissions, enrollment, selections processes, goal setting, in collaboration with colleagues to best promote the College’s strategic interests and core values.
Represent the College with a professional demeanor.
Communicate effectively and compassionately while managing expectations of a highly invested customer base.
Lead systems that facilitate efficiency and timeliness in a high-volume, highly technical environment.
Demonstrate the highest levels of integrity and commitment to good decision making.
Design, manage and oversee processes that are ethical and align with the values of Pomona College.
Assist training and critical conversations for the staff around virtual programs.
Demonstrate effectiveness and clarity of verbal and written communication with excellent interpersonal communication skills to facilitate, motivate, mentor and inspire a diverse group of colleagues, student workers, and stakeholders from a wide variety of backgrounds.
Must handle all activities and highly confidential information with patience, discretion, tact, and a keen eye for detail.
Provide exceptional customer service through timely and thoughtful responses to e-mails, phone calls, and other modes of communication.
Operate computers with basic Microsoft Office software (such as Word, Excel, Outlook) and associated professional software (such as Technosolution's Slate, Internet research, menu-driven databases,).
Demonstrate understanding of the use of technology and artificial intelligence in aiding and improving systems and processes to achieve annual goals.
Be familiar with social media platforms, social media management tools such as SproutSocial, and related editing tools such as Canva and CapCut.
Manage multiple tasks, meet deadlines, and work both independently and as a collaborative member of the admissions team in support of the College’s strategic vision and the division’s annual enrollment goals.
Understand and communicate the mission and history of the College’s liberal arts and sciences environment.
Have exceptional organizational, time management and judgement skills to complete work with accuracy and attention to detail and to handle extensive reading.

Nice To Haves

A minimum of 1 year of experience working with high school students and counselors is preferred, but not required.
The ability to speak a language other than English is also preferred, but not required.
Experience at a liberal arts and sciences college is preferred

Responsibilities

Serve on the Communications Team and support the Director of Communications & Marketing and Associate Dean with research, writing, developing content, and editing communications.
Work to deploy communications and marketing projects.
Manage the Office of Admissions’ social media accounts and campaigns.
Co-manage the student intern program.
Perform recruiting and admission functions for a designated national territory: Travel to designated national territory to visit high schools, college fairs, community colleges, community-based organizations, and participate in group travel. Contact, meet, recruit and work to enroll prospective high school and transfer students. Send and respond to inquiries and correspondence about the admissions process in a timely manner. Advise students seeking information about professional career paths through Pomona College’s academic and social opportunities with a broad liberal arts education, including internships, study abroad, minors and double majors. Assist students with the application process. Read, evaluate and rate applicant admission materials to make appropriate referrals to the Admissions Selection Committee and to meet the College’s annual enrollment goals. Attend Office of Admission meetings. Follow up with admitted students. Serve as the College liaison to students, their parents and the communities in their assigned territory. Serve as a liaison with high school counselors including scheduling appointments to meet them.
Collaborate with faculty, staff, and administrators within the Claremont Colleges Consortium.
Coordinate special projects/tasks and provide assistance as assigned.