Admissions Officer

South College•Knoxville, TN

12d•Onsite

About The Position

South College is seeking an Admissions Officer to join our growing institution. We are committed to fostering a diverse and inclusive work environment where respect and open interchange of ideas are central to our culture. This role is crucial in supporting our mission to our students by guiding them through the enrollment process.

Requirements

Minimum of bachelor’s degree (Any non-four-year degree employee is grandfathered)
Advanced verbal and written communication often in stressful situations involving students or co-workers
Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace

Responsibilities

Demonstrate a consistent pattern of arriving to work at regularly scheduled times, including flexibility around orientations, staff meetings, and other college functions.
Utilize appropriate time management skills.
Demonstrate flexibility in scheduling to meet the needs of candidates and students around appointment scheduling and interviewing.
Acceptance of required work schedule, including but not limited to, “late days” covering the admissions department after the general work hours and working rotating Saturdays.
Demonstrate and adhere to the South College Commitment to Behavior “Community, Connection, Commitment” declaration.
Welcome students by actively participating in all steps of the enrollment process (required paperwork, qualifications, campus tours, financial aid, and obtaining class schedules).
Campus based officers are expected to lead tours for prospective students and visitors, with a minimum of 50% of the role requiring physical activities such as walking and navigating around the campus.
Provide adequate and accurate information relative to the college and its programs.
If requested, assist students in selecting their program of study based upon professional judgement, available test scores, high school, and/or college transcripts.
Qualify applicants for admission who meet the published college admissions requirements.
Utilize effective use of time by making all required phone calls, follow-ups, generating referrals and other daily activities.
Consistently perform the activities that support individual and overall team admissions processes by following policies and procedures.
Adhere to the approved annual departmental budget.
Adhere to the South College Employee Handbook.
Strive to improve in all areas and provide feedback to the Director of Admissions on how to improve the overall quality and efficiency of the admissions department.
Continually seek to increase product knowledge through any available resource.
Have a solid grasp of programs, curricula, and pertinent information available to provide to current and prospective students.