Admissions Officer I (Admissions Operations)

University of Florida • Gainesville, FL

2d

About The Position

The University of Florida is seeking a detail-oriented Admissions Officer I to support the review and processing of applications for undergraduate, graduate, professional, certificate, distance, and online programs. This role includes evaluating admission credentials and residency documentation, managing admissions data, and assisting applicants, academic departments, and campus partners. The ideal candidate has strong analytical and customer service skills, attention to detail, and the ability to manage complex processes in a fast-paced environment. If you enjoy problem-solving, working with data, and helping students achieve their educational goals, we encourage you to apply.

Requirements

• Bachelor’s degree; or an equivalent combination of education and experience.

Nice To Haves

• Knowledge of methods of compiling, organizing, and analyzing data.
• Ability to establish work priorities, coordinate the timely completion of work assignments, strong organizational skills.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Excellent written and verbal communication skills.
• Experience with customer service and public relations.
• Ability to plan, organize and coordinate work and training assignments.
• Experience with Slate and/or PeopleSoft Campus Solutions.

Responsibilities

• Process undergraduate, graduate, professional, certificate, distance, and online program applications.
• Review admission credentials and supporting documents for completeness and eligibility.
• Determine residency classifications and assess immigration-related documentation.
• Assist with application troubleshooting, exception reporting, and term change requests.
• Support cross-training and knowledge sharing within the application services team.
• Advise applicants and departments on admission requirements and outstanding documentation.
• Respond to admissions inquiries via phone, email, and other service channels.
• Support OneStop staff with escalated admissions questions and training resources.
• Participate in outreach, committee work, and cross-functional initiatives as needed.
• Maintain and update admissions data in Slate, MyAdmissions, and Campus Solutions.
• Troubleshoot data discrepancies and support system integration processes.
• Create and maintain organization and school records to ensure data accuracy across systems.
• Finalize admitted student records and verify enrollment requirements.
• Manage admission holds and evaluate hold deferral requests in preparation for registration.
• Complete special projects and other duties as assigned in support of Admissions.

Benefits

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level