Admissions Officer I (UF Online Recruitment & Outreach)

UF Online Recruitment & Outreach • Gainesville, FL

19h • Hybrid

About The Position

The University of Florida is looking for an Admissions Officer I to support prospective student engagement and enrollment for UF Online. In this role, you will serve as a frontline ambassador for UF Online, guiding students through the admissions process and helping them take the next step in their academic journey.

Requirements

• Bachelor's degree; or an equivalent combination of education and experience.
• Valid driver's license is required.

Nice To Haves

• Strong interpersonal skills and a demonstrated ability to work collaboratively and effectively across divisions and in a culturally diverse environment
• Strong customer services skills
• Strong organizational and time management skills
• Excellent verbal, written, and presentation skills
• Familiarity and skill managing email and using a CRM
• Ability to exercise good judgement

Responsibilities

• Conduct outreach to prospective UF Online students through phone calls (inbound/outbound call center), emails, text, and other communication channels.
• Effectively oversee the prospective student pipeline to optimize enrollment outcomes
• Ensure compliance with university-wide policies, legislative statutes, and state regulations related to enrollment issues.
• Record all student communication in the CRM system for documentation and analysis.
• Travel to and actively participate in recruitment events, including transfer and college fairs. Travel is typically during the day but is occasionally overnight. This involves the operation of a state vehicle.
• Deliver in-person or virtual informational presentations and engage with prospective students, staff, and other stakeholders.
• Engage with special populations and constituents to enhance student recruitment and networking opportunities.
• Collaborate with campus partners to offer accurate and current information about UF Online's academic programs.
• Perform additional duties as assigned.

Benefits

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees