Admissions/Marketing

PACS

1d•Onsite

About The Position

The Admissions/Marketing role is responsible for efficiently managing the admissions process to ensure a positive experience for residents, families, and supporting staff. This includes planning, directing, and monitoring the daily operations of the Admissions Department to meet budgeted resident census goals and ensure professional and efficient admissions. The position requires the ability to plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures for the Sales and Marketing department. Key aspects involve collaborating with other facility departments, confirming insurance benefit coverage, coordinating various support services, and maintaining a comprehensive understanding of facility services to educate referral sources. The role also entails overseeing bed assignments, completing preliminary paperwork, and assisting in planning and executing outreach events. The company, PACS, is dedicated to revolutionizing post-acute healthcare and support services, operating through hundreds of independent subsidiaries. They focus on connecting skilled individuals with healthcare careers and are committed to diversity and inclusion.

Requirements

Must possess, as a minimum, a high school diploma or GED.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient in the Microsoft Suite products.

Nice To Haves

A Bachelor's Degree in health care or related field Preferred.
Two years' Admissions experience preferred.
LVN or RN license preferred.

Responsibilities

Manage the admissions process efficiently to ensure a positive experience for residents, families and supporting staff.
Plan, direct and monitor the daily operations of the Admissions Department to ensure that budgeted resident census goals are met and that residents are admitted in a professional and efficient manner.
Admit Patients to the health care facility.
Screen patients by comparing patients’ condition to admission criteria.
Admit patients by completing admission and financial responsibility forms.
Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the Sales and Marketing department.
Work collaboratively with leaders of other facility departments to ensure timely communication of appropriate information and to enhance the admissions experience of residents and their families.
Confirm that all insurance benefit coverage meets standards of admissions.
Coordination and arranging physical, social, emotional and support services requirements, including transportation.
Obtain applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
Maintains comprehensive understanding of facility services that can be provided to prospective residents and educates referral sources as appropriate.
Oversees the patients bed assignments and completion of preminary paperwork for admissions.
Complete additional facility specific ongoing tasks and projects as assigned by immediate supervisor.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
Completes resident intake process.
Coordinates with Director of Nursing and/or Case Manager to assure appropriateness of facility admissions.
Maintains and communicates accurate record of bed availability.
Works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions.
Must attend daily stand up meetings.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
Maintain the confidentiality of all resident care information including protected health information.
Report known or suspected incidents of unauthorized disclosure of such information.
Protects organization reputation by keeping information confidential.
As directed, assists in planning and execution of outreach events such as on site facility health fairs, educational programs, and other promotional events designed to attract hospital discharge planners, physicians, and other key persons to the facility.
Update job knowledge by participating in educational opportunities; reading professional publications and maintaining personal networks.