ADMISSIONS MANAGER - FINANCE - FULL-TIME DAYS (25482)

Bergen New Bridge Medical Center • Paramus, NJ

6h • $80,000 - $120,000 • Onsite

About The Position

Join Our Team at Bergen New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for an Admissions Manager.

Requirements

• Bachelor’s degree required.
• Three (3) to five (5) years of supervisory experience in hospital admissions, patient access, revenue cycle, or related field required.
• Strong knowledge of hospital admissions, revenue cycle workflows, and payer requirements.
• Advanced proficiency in (ADT, registration, documentation, and reporting tools).
• Leadership, coaching, and team management skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Ability to initiate and execute tasks with little direction.
• Strong collaboration skills across multidisciplinary teams.
• Speaks, reads and writes English to the extent required by the position.
• A strong understanding of the operations of the US healthcare system in the commercial, Medicare and Medicaid markets.
• Ability to document all aspects of his/her work and share knowledge with colleagues.
• Ability to define business problems, assess relevant variables and forces that impact the issue, and recognize relevant patterns in data.
• Ability to work independently with flexibility to new or varied responsibilities.
• Demonstrated ability to structure complex problems and derive insights from data.
• Knowledge of HIPAA and regulatory compliance standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Nice To Haves

• Master’s degree in Healthcare Administration, Business Administration, or related field preferred.
• Experience with insurance notification processes and payer requirements preferred.
• Bilingual (Spanish/English) preferred but not required.

Responsibilities

• Oversee daily operations of the Admissions Team, ensuring efficient and timely processing of all inpatient admissions, transfers, and direct admits.
• Manages staff scheduling to ensure appropriate coverage 7 days per week while optimizing labor efficiency and minimizing overtime.
• Supervises, coaches, and evaluates Admissions staff, ensuring adherence to departmental policies, procedures, and performance expectations.
• Monitors patient throughput, including admission turnaround times, bed placement efficiency, and delays related to access processes.
• Ensures compliance with all regulatory requirements, including CMS, payer notification timelines, and documentation standards (MOON, IMM, consents).
• Oversees accuracy of patient registration, insurance verification, and financial clearance processes to support revenue cycle integrity.
• Collaborates closely with Nursing Supervisors, Case Management, ED leadership, and Bed Management to coordinate admissions and optimize patient flow.
• Reviews and addresses escalated patient, physician, or staff concerns related to admissions and access services.
• Oversee use of electronic systems (ADT and registration workflows), ensuring accuracy, efficiency, and compliance with documentation standards.
• Analyzes performance metrics and prepares reports on admissions volume, productivity, denials, and operational performance.
• Implement process improvements to reduce delays, eliminate inefficiencies, and improve patient access and throughput.
• Ensures staff maintain knowledge of admission criteria, payer requirements, and financial assistance processes.
• Supports training, onboarding, and competency validation for all Admissions staff.
• Maintains departmental policies, quality assurance standards, and compliance with safety, infection control, and organizational guidelines.
• Ensures high standards of customer service, promoting a patient-centered approach that is professional, respectful, and timely.
• Works collaboratively with utilization review to facilitate authorization and ensure proper admission status determination.
• Maintains relationships with internal departments and external referral sources to ensure seamless coordination of admissions.
• Displays flexibility to support operational needs, including evenings, weekends, and escalation coverage as required.
• Adheres to the Medical Center’s Code of Conduct, Mission, Vision, and Values.
• Develop and implement departmental goals, policies, and procedures.
• Conducts regular audits to ensure compliance and accuracy in admissions processes.
• Leads departmental meetings and participates in organizational committees.
• Identifies operational challenges and implements corrective action plans.
• Collaborates with Revenue Cycle leadership to reduce denials and improve financial outcomes.
• Maintains departmental records, reports, and performance dashboards.
• Assists with budget planning and resource allocation.
• Serves as a point of escalation in the absence of senior leadership.
• Performs other related duties as required.

Benefits

• competitive medical, dental, and vision plans
• generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays
• tuition reimbursement
• continuing education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager