Admissions Liaison

VITAS Healthcare•Naples, FL

2d•Onsite

About The Position

Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care. Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations. Evaluate patients for potential hospice appropriateness (e.g. medical records review) as ordered by the physician. Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services. Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care. Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues. Other duties and responsibilities as assigned.

Requirements

Knowledge of the principles of the education and consultative process with the ability to further develop these skills.
Ability to support education activities with referral sources.
Ability to communicate effectively with customers individually and in group settings.
Knowledge of clinical manifestations of diseases and ability to learn VITAS pain and symptom management guidelines.
Ability to use VITAS information system and mobile technology platforms.
Must be able to plan and prioritize their responsibilities in a manner that maximizes business results.
Must be able to utilize independent judgment and discretion to manage a territory, to set appointments with key individual and/or groups, to conduct calls and presentations to support VITAS.
Demonstrated capacity to learn clinical knowledge as well as VITAS pain and symptom management guidelines.
Reliable means of transportation.

Nice To Haves

Previous healthcare sales or service experience preferred.
Previous hospital, physician practice, LTC or ALF experience preferred.
Strong presentation skills
Excellent interpersonal skills

Responsibilities

Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care.
Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations.
Evaluate patients for potential hospice appropriateness (e.g. medical records review) as ordered by the physician.
Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services.
Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care.
Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues.
Support education activities with referral sources.
Use VITAS information system and mobile technology platforms.
Plan and prioritize responsibilities in a manner that maximizes business results.
Utilize independent judgment and discretion to manage a territory, to set appointments with key individual and/or groups, to conduct calls and presentations to support VITAS.