Noah's Ark - Admissions Host 2 - Seasonal
About The Position
Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences, united by the purpose of Bringing Families Closer Together by Creating Memories Worth Repeating®. The company values Heartspitality®, treating every host, guest, and partner with respect. The Admissions Department is crucial for delivering excellent customer service and maintaining exceptional first impressions. Admissions Team Members are responsible for greeting guests, selling and redeeming admission tickets and passes, processing season passes, and assisting with service requests. The ideal candidate should be friendly, possess strong communication skills, and have a knack for exceptional customer service.
Requirements
- Ability to read, write, and speak fluent English
- Must be at least 14 years of age to comply with Wisconsin Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must have reliable transportation to and from your scheduled shift
- Ability to comply with all uniform policies
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to follow direction, multi-task, and work as part of a team as well as independently
Nice To Haves
- Previous related work experience in a similar role
- Spanish or other bilingual language skills
Responsibilities
- Welcome guests to the park in a warm and friendly manner.
- Courteously assist guests with questions and complaints
- Measure height of all persons entering the park as they purchase tickets
- enforce any height restrictions that the park may have
- Sell and collect tickets and season passes.
- Utilize Point of Sale (POS) equipment to accurately record financial transactions
- Scan all passes, tickets, and wristbands to ensure accurate attendance and valid guest entry
- Issues any additional materials, promotions, or souvenirs to each pass holder as they enter
- Check guests’ bags to ensure no prohibited items are brought into the park
- Monitor all guests exiting and re-entering the park
- Monitor all park communication including incoming calls and radio traffic
- Maintain a clean work Main Gate operation (wiping down counters, vacuuming, sweeping, picking up trash, etc.) to maintain a great first impression for incoming guests
- Sell daily parking admissions and process Point of Sale (POS) financial transactions
- Assist in directing guests to the proper parking space, when needed
- Replenish Park maps while maintaining a clean work area
- Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
- Assist in other departments as needed
- All other duties assigned by leadership
Benefits
- Working at Noah’s Ark is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so.
- As a Noah’s Ark employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills!
- There are many exciting seasonal job opportunities available to take your summer job to new heights!
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Noah’s Ark and select Entertainment Parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
