Admissions/Front Desk Receptionist - Full Time -Grand Island, NE

GO PHYSICAL THERAPY LLC•Grand Island, NE

2h•Onsite

About The Position

GO Physical Therapy has a new opening for an Admissions / Front Desk Receptionist at our Grand Island Physical Therapy clinic in Grand Island. This is a full-time position (40 hours per week, Monday–Friday) with responsibilities primarily focused on admissions, while also supporting general front desk receptionist duties. Hours will include working until 6:00 PM as needed.

Requirements

Strong interpersonal skills to effectively interact with patients, family members and other staff members.
Strong self-motivational.
Must possess a high degree of accuracy.
Must be highly detail oriented.
Excellent written, communication, and analytical skills.
Ability to operate in the Microsoft Windows environment including Word, Excel, and Outlook.

Nice To Haves

Bilingual skills are a plus and beneficial for this role.

Responsibilities

Provides receptionist support for the clinic.
Answer telephone and relay calls and messages to the appropriate staff members.
Greet patients, family members, and visitors courteously.
Schedule patient appointments and keep schedule up to date and accurate.
Gather patient demographics and billing information.
Assists patients in completing paperwork.
Admit all new patients in a timely, accurate fashion.
Prior to a new evaluation, calls and verifies appointment time and date with patient.
Assist with assigning daily patient treatment schedule.
Manage waiting room.
Responsible for filing of Document Management.
Responsible for discharge process of patients.
Gathers necessary administrative information, includes, but not limited to:
Accepting and processing patient payments as needed.
Arrangement of interpreters.
Faxing or calling for additional scripts.
Maintain patient confidentiality at all times.
Continually communicate and interact with co-workers in a professional and positive manner.
Respect and interact appropriately with co-workers.
Openly communicate with Department Director.
Good attendance, notifying Director during absences.
Exemplify overall positive attitude at work.
Identify problems and constructively participate in problem resolution.
Demonstrate positive rapport with staff members developing positive employee relations.
Additional job duties as assigned.