Admissions Evaluator

National Louis University•Wheeling, IL

2d•Onsite

About The Position

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

Requirements

Bachelor’s Degree preferred or some college with significant work experience
Minimum of 1 year of experience in Higher Education (preferred) in admissions, advising or another student facing role, strongly preferred
Experience with Microsoft office (word, excel, etc.) and familiarity with relational databases (Banner preferred but not required)
Customer Focus: Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.
Problem Solving: Takes initiative to identify, define, and resolve challenges. Assesses root causes, generates and evaluates options, and implements practical solutions—adapting quickly to new or unexpected issues with sound judgment and minimal oversight.
Responsiveness & Timeliness: Responds promptly to requests, inquiries, and service needs. Acknowledges receipt of concerns, sets clear expectations, and minimizes delays in follow-up or resolution.
Adaptability in Service Delivery: Adjusts approach based on urgency, complexity, or context. Remains flexible and resourceful when responding to evolving needs or unexpected challenges.

Responsibilities

Evaluates new and in-progress applications and supplemental materials in order to reach an admission decision
Communicates and coordinates with applicants for submission of all application credentials
Communicates and coordinates with other University departments (enrollment, student finance, faculty) and outside agencies (other institutions, evaluation & testing agencies) as necessary to collect information needed to reach an admission decision
Organizes and coordinates application review & transcript evaluation processes with various University departments (i.e. Registrar, Advising, etc.)
Utilizes various reports to audit files