Admissions Evaluator

East Texas A&M University • Commerce, TX

9d • Onsite

About The Position

The Admissions Evaluator at East Texas A&M University (ETAMU) under general supervision performs data entry to process applications, determines residency status, and manages the workflow of student information data used to communicate admission decisions. Admissions Evaluators validate transcripts submitted for admission purposes, review transferability of courses, and determine course equivalency according to established policy and procedures. The Admissions Evaluator provides timely and accurate information and responds to inquiries from prospective and current students, community college advisors, admission counselors/officials, academic/faculty advisors in support of student recruitment, admission, enrollment, and advisement. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

Requirements

• Associate's degree or the equivalent combination of education and experience is required.
• Two (2) years of related administrative or clerical experience is required.
• Working knowledge of or the ability to learn and use database applications, customer relationship manager (CRM) system, and other and other systems or applications that may be used within the University or division is required.
• Effective verbal and written communication skills are required.
• Ability to multi-task and work well as part of a team.
• The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required.
• Provide strong customer service and a detail-oriented approach to the position.
• Work a flexible schedule beyond normal hours of 8:00 a.m. to 5:00 p.m., which may include weekend hours, is required.
• Ability to sit for extended periods during scheduled shifts.

Nice To Haves

• Experience working with students in a college or classroom environment is preferred.

Responsibilities

• Ensures the prompt and accurate processing of applications for admission by utilizing an established process, merging application data to the student information system, matching applications with transcripts received, informing applicants of missing credentials required to complete application processing, and assisting in the supervision of student employee(s) who assist in the processing of applications.
• Determines admission eligibility to the University by identifying the applicable grading scale, interpreting class rank, test scores, grade point average (on a 4.0 scale), and core curriculum information as outlined in the University admission policy.
• Provides excellence in customer service when responding to inquiries via email, phone, or in-person from both prospective and enrolled students regarding the admission and enrollment processes.
• Maintains accuracy of information entered into the student information database which contributes to those processes involved in the communication of admission and enrollment communications.
• Determines transfer credit equivalencies by comparing title and descriptions of courses completed by students at other colleges and universities with courses offered at the university and awarding credit according to established University policies.
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses/conferences, and attending training and/or courses required by the supervisor.
• Contributes to the overall success of the Offices of Undergraduate Admissions by performing all other duties and responsibilities as assigned.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays , plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS) , with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.
• Access to cutting-edge research opportunities at a designated R2 Research Institution .
• State-of-the-Art Facilities: Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building , featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree