Admissions & Enrollment Coordinator

MacDonald Training Center, Inc.•Tampa, FL

3d•$48,000 - $52,000•Hybrid

About The Position

Responsible for driving enrollment growth for eMerge Career Collaborative, a post-secondary training program designed for learners with disabilities. This role manages the full admissions cycle: outreach and recruitment, applicant assessment, eligibility screening, and completion of admission documentation. The Admissions & Enrollment Coordinator serves as the first point of contact for prospective students, families, referral partners, and community agencies, and plays a critical role in ensuring learners are matched to a program that supports their success.

Requirements

Bachelor's degree in Education, Human Services, Rehabilitation Counseling, Social Work, or related field, or equivalent combination of education and experience is required.
2 to 4 years of experience in admissions, recruitment, case management, or direct service to individuals with disabilities.
Working knowledge of IEP, 504 plans, VR referral processes, and disability documentation standards.
Strong interpersonal, verbal, and written communication skills.
Relationship building and community engagement.
Attention to detail and documentation accuracy.
Empathy and cultural competence working with individuals with disabilities.
Organizational skills to manage a multi-step admissions pipeline.
Data driven approach to recruitment and reporting.
Valid driver's license and reliable transportation for community-based recruitment activities.
Must pass a Level II background check/fingerprinting and drug screening.

Nice To Haves

Experience working directly with the disability community in an educational or vocational setting.
Familiarity with Florida Vocational Rehabilitation referral and funding processes.
Bilingual (English/Spanish or English/ASL) a plus.

Responsibilities

Develop and execute a recruitment strategy to meet quarterly and annual enrollment targets.
Represent eMerge Career Collaborative at community events, high school transition fairs, vocational rehabilitation meetings, and disability service provider events.
Build and maintain referral relationships with school districts, Vocational Rehabilitation (VR) counselors, group homes, case managers, and community-based organizations serving individuals with disabilities.
Conduct informational sessions and campus tours for prospective students and families.
Maintain a consistent pipeline of qualified leads through outbound calls, emails, and in person outreach.
Conduct intake interviews with prospective students to determine program fit, support needs, and readiness.
Administer or coordinate required preadmission assessments in partnership with program staff (academic, vocational, or functional assessments as applicable).
Review documentation of disability, prior IEP/504 plans, psychological evaluations, or VR case files to confirm eligibility.
Collaborate with program staff to identify reasonable accommodations needed for successful enrollment.
Communicate assessment outcomes clearly to applicants and families, including next steps.
Manage the complete admissions file for each applicant, ensuring accuracy and completeness.
Collect and process required documents: applications, proof of disability, academic records, identification, and funding authorization (VR, private pay, scholarship, or grant).
Ensure all documentation meets state licensure, accreditation, and funding source compliance standards.
Maintain applicant data in the student information system (SIS) or CRM, tracking status from inquiry through enrollment.
Prepare and submit accurate enrollment reports to the Director of Education and Workforce Development.
Guide applicants and families through the enrollment process, answering questions about program structure, cost, funding, and expected outcomes.
Coordinate with the Director to schedule orientation and ensure a smooth transition from admissions to program start.
Follow up with accepted students prior to start date to reduce summer melt or pre-enrollment attrition.
Demonstrate professionalism, reliability, patience, empathy, adaptability, and cultural sensitivity in all interactions.
Comply with all MTC policies and procedures, including safety and emergency protocols, HIPAA, confidentiality standards, and all applicable federal, state, and local regulations.
Focus on a people-first approach across the organization.
Diagnose problems quickly, foresees potential issues, and delivers resolution.
Maintain a collaborative work environment and work well with others.
Perform additional duties as assigned.