ADMISSIONS DIRECTOR

Edmonds Post Acute•Edmonds, WA

10d•$80,000 - $82,000•Onsite

About The Position

The primary purpose of this position is to direct the admission of residents to the facility in accordance with departmental goals, objectives, standards of performance and policies and procedures. This role is responsible for managing the admissions process, including approving resident admissions, developing policies and procedures, and maintaining business relationships with referral sources. The position also involves supervising Admissions Assistants, coordinating resident admissions, ensuring rooms are ready, providing tours, completing admission packets, overseeing resident orientation, and assisting residents with financial and legal matters related to their healthcare decisions.

Requirements

High School graduate or equivalent
Requires a minimum of two (2) years of admissions experience
knowledge of medical terminology
knowledge of medical billing
ability to perform data entry
Must have proficient knowledge of computers and related equipment.
Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language.
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of weight measurement, and volume.
Must have exceptional communication and customer service skills, and be empathetic.
Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.

Responsibilities

Manages the admissions process for the facility, including responsible autonomy to approve the admission of residents
Works closely with the Director of Nursing, Marketing Director and Business Office Manager in determining proper admission criteria and procedures
Develop policies and procedures for the admissions process
Is available during both business and after-business hours to answer admission inquiries or to admit residents from acute and emergency settings
Supervises Admissions Assistants; may be assigned supervision of other positions
Develop and maintain business relationships with Discharge Planners, Case Managers, and Physicians to generate placement referrals
Coordinate the admission of residents to the facility by communicating with other departments, external organizations, agencies and healthcare facilities.
Ensure resident rooms are admission ready
Provide tours to perspective patients, family members or responsible parties
Complete the admission packet with the residents and/or responsible parties
Oversee and participate in the orientation program for residents
Ensure that patients are assisted with financial and legal matters, i.e. Medicare, Medicaid benefits, Social Security, VA, etc.
Assist patients to determine how they would like to make decisions about their health care, and whether or not they would like anyone else involved in these decisions
Ensure that interviews with residents include discussion of room rates, billing procedures, visitor/guest privileges, restrictions, and resident care procedures as appropriate.
Ensure that required information and signatures are obtained.
Demonstrate knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
Appreciate the importance of maintaining confidentiality of resident and facility information
Demonstrate honesty and integrity at all times in the care and use of resident and facility property
Other duties as assigned