Admissions Data Operations Specialist

Berea CollegeBerea, KY
Onsite

About The Position

The Admissions Data Operations Specialist is a member of the Systems & Data Operations team within the Office of Admissions. This individual will provide essential support for the Slate CRM system, focusing on data integrity, process support and operational efficiency. This role assists with the maintenance of Slate records, supports with the necessary technology for student advocate programmatic efforts, and ensures the smooth execution of data processes vital to admissions and student advocate engagement.

Requirements

  • High school diploma required
  • 2 or more years of experience in an administrative role utilizing databases, CRM systems (Slate experience is a plus), or similar technologies
  • Proficient computer skills required
  • Office environment experience preferred
  • General office equipment operation experience
  • Highly organized and detail oriented
  • Knowledge of Microsoft Suite solutions
  • Willingness to learn new technologies and processes
  • Ability to manage multiple tasks and prioritize effectively
  • Required background check

Nice To Haves

  • Associates degree preferred
  • Basic knowledge of HTML helpful

Responsibilities

  • Monitor and complete daily query tasks assigned via Slate CRM with particular emphasis on data integrity
  • Assist in maintaining accurate and up-to-date records in Slate by consolidating duplicate records and supporting data clean-up initiatives
  • Assist with the annual creation and ongoing maintenance of queries that generate call and task lists, exports and other projects for the Regional Network & Outreach team
  • Provide technical support for the Student Advocate campus visit program, including creating visit templates in Slate and assistance for building workflows for scheduling and communications
  • Assist with the creation, updating, and maintenance of organizational datasets within Slate
  • In collaboration with the Print & Digital Communications team, provide support for implementation and tracking of Trust Triad communication plans within Slate, ensuring timely and accurate delivery of messages
  • Support the Premier Nomination Pathways process by managing related records in Slate, assisting with communications, and ensuring accurate tracking of nominators
  • Coordinate and execute mailings to non-prospect audiences using Slate, including list management, mail merge, and tracking of outreach efforts
  • Maintain inventory, compile print materials for Regional Admissions Managers and once weekly send requested packages to remote staff
  • Assist with importing external data (e.g. school counselor lists) into Slate, ensuring data is accurately mapped and integrated into the system
  • Support annual updates to STAR Teacher Recognition Program nomination forms, data clean up and communications regarding award mailings
  • Complete administrative tasks, duties and responsibilities (e.g. expense reports, email) in a timely manner
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