Admissions Specialist

LeafSpring School at Matthews • Charlotte, NC

11h • $17 - $19

About The Position

LeafSpring Schools is growing! As we prepare to expand our school community, we are seeking an enthusiastic, organized, and relationship-driven Admissions Specialist to join our Enrollment & Family Engagement Team. Reporting to the Director of Admissions, the Admissions Specialist will help guide prospective families from their initial inquiry through enrollment. This position is ideal for someone who loves connecting with families, providing exceptional customer service, and helping parents feel confident about choosing the right early education experience for their child.

Requirements

• Excellent verbal and written communication skills
• Strong customer service and relationship-building skills
• Highly organized with excellent follow-through and attention to detail
• Comfortable making outbound calls and engaging prospective families
• Ability to manage multiple families, deadlines, and priorities simultaneously
• Confident using technology, databases, email, calendars, and other digital systems
• Professional, warm, positive, and solution-oriented

Nice To Haves

• Experience in admissions, enrollment, customer service, sales, hospitality, early childhood education, or a related field preferred
• Experience working with families or in an early childhood setting is a plus
• Understands that enrollment is more than filling a classroom—it is about building trust with families.
• Proactive, personable, dependable, and excited to help families discover what makes LeafSpring Schools special.

Responsibilities

• Respond to new family inquiries by phone, email, and other communication channels
• Build relationships with prospective families through consistent, personalized follow-up
• Schedule and confirm school tours
• Assist with and eventually conduct tours of our schools
• Maintain accurate prospective-family information, notes, and follow-up tasks within our enrollment system
• Follow up with families after tours and throughout their decision-making process
• Assist families with enrollment paperwork and next steps
• Maintain communication with waitlisted families
• Partner closely with the Director of Admissions through daily check-ins and weekly planning meetings
• Support enrollment events, open houses, and community outreach initiatives
• Help ensure every prospective family receives a warm, responsive, and consistent LeafSpring experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed