Admissions Counselor

DigiPen All Jobs • Redmond, WA

1d • Hybrid

About The Position

DigiPen Institute of Technology is hiring a full-time Admissions Counselor for its Office of Admissions in Redmond, Washington. Reporting to the Assistant Director of Admissions, the counselor guides prospective students, applicants, and their families through the admission process from initial inquiry through enrollment, providing student-centered advising and supporting outreach and recruitment through tours, meetings, fairs, presentations, industry events, and other activities. The position manages an applicant caseload, primarily within assigned territories, and helps ensure a smooth, accurate, and confidential admissions process in collaboration with campus faculty and staff. It may include responsibility for international applicants. The role is hybrid, combining in-person and remote work, and requires occasional travel and occasional evening or weekend work for events or travel.

Requirements

• Bachelor’s degree.
• Experience with MS Office.
• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Access to a reliable vehicle for travel.

Nice To Haves

• One or more years of experience working in admissions.
• Knowledge of or interest in video game development, animation, or computer science.
• Experience with Slate or another CRM.
• Experience with international students.

Responsibilities

• Build and maintain professional relationships with prospective students, applicants, families, counselors, teachers, and other supporters through timely communications and events.
• Represent DigiPen at college fairs, high school events, presentations, and other virtual and in-person recruitment events; schedule or attend territory-based visits as assigned.
• Represent DigiPen at industry events and assist with their execution.
• Lead campus tours and facilitate personalized admissions meetings and customized experiences, including Student Shadows and Art Feedback Sessions.
• Assist with on-campus and online admissions events for prospective, applicant, and admitted students and their supporters.
• Manage an applicant caseload, primarily within assigned territories, and develop knowledge of territory markets, applicant trends, and stakeholders.
• Support applicants from inquiry through enrollment with regular communication and follow-up.
• Process admissions applications and required materials while maintaining integrity and confidentiality; may communicate with international applicants and process international documentation.
• Collaborate with faculty and staff to provide a smooth admissions process.
• Maintain lead, institutional contact, and applicant records in the Slate CRM system.
• Maintain recruitment and application documentation and reports, including event ratings, data sets, and trends; present semesterly reports on relevant data and trends.
• Record expenses and maintain budgets for assigned areas of responsibility.
• Assist with promotional and event-related materials and communication plans.
• Meet assigned deadlines for application processing, follow-up, and event logistics, and follow ACCSC accreditation guidelines in Admissions Counselor duties.
• Collaborate on Admissions department projects, task forces, and committees; develop knowledge of higher education admissions trends and best practices and contribute to improving practices.
• Provide cross-training and backup to colleagues as needed and perform other duties as assigned.

Benefits

• Dental, medical, and vision insurance, beginning the first of the month following 60 days of employment.
• Two weeks of vacation in the first year, with increasing accrual each year thereafter.
• 14 paid holidays.
• An additional paid week off between Christmas and New Year's.
• 401(k) after one year of full-time service.
• Company-paid short- and long-term disability and life insurance after one year.
• Free DigiPen tuition for the employee; family discounts after one year.
• Complimentary soda, coffee, and tea.
• Free campus parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level