Admissions Counselor / Senior Admissions Counselor / Assistant Director of Admissions

Augsburg University • Minneapolis, MN

2d • Onsite

About The Position

Augsburg University is seeking candidates for Admissions Counselor, Senior Admissions Counselor, and Assistant Director positions within its Undergraduate Admissions team. The hiring team will determine the appropriate title based on the candidate's experience and qualifications. The Strategic Enrollment Management (SEM) division, which includes Undergraduate Admissions, Graduate Admissions, SEM Operations, and Financial Aid, aims to be a belonging organization that dismantles access barriers in higher education enrollment management. Their mission is to meet students with authentic presence, outreach, and engagement, supported by the Augsburg Applies to You platform. The division drives enrollment growth towards the goal of becoming a medium-sized university with 5,000 students by 2030.

Requirements

• Bachelor’s degree.
• Enthusiasm and passion for empowering others to succeed.
• Excellent oral/public presentation and written communication skills.
• Technology experience with Microsoft Suite (i.e. Word and/or Excel).
• Evidence of the ability to work with persons from diverse backgrounds.
• Commitment to the SEM division’s mission, vision and values.
• Ability to reason/analyze and review several options to determine best strategy.
• A commitment to the Belonging Organizational Structure within the division, and to an inclusive workplace.
• Proven ability to achieve goals, influence others, and meet deadlines.
• A history of analytics and or marketing achievements.
• Exceptional oral and written communication skills.
• Excellent presentation and public-speaking skills.
• Effective time management and the ability to work independently.
• Ability to understand and leverage systems, technology, and processes to manage work efficiently.
• Strong organizational and supervisory skills.
• Emotional intelligence may be needed in order to effectively relate to and work with students and or families from diverse backgrounds, experiences, and occasional strong emotional reactions.

Nice To Haves

• Admissions experience as a professional staff member, student employee, or internship.
• Ability to speak bilingually: Spanish, Somali, Arabic, or Hmong.
• Ability to think strategically, creatively and innovatively on how to recruit and connect with prospective students now and in future admissions cycles.
• Command of University messaging and positioning; people, programs, outcomes, policies, procedures, to authentically articulate the Augsburg student experience.

Responsibilities

• Conduct personalized student engagement for all stages of the enrollment decision-making journey.
• Develop deeper student coaching relationships informed and measured by data analytics and results.
• Manage a recruitment territory with a focus on cultivating meaningful interactions.
• Engage with an assigned community or program partnership.
• Support an area of strategic priority.
• Primarily work with incoming first-year student populations and occasionally support transfer student recruitment and events.
• Embrace and maintain knowledge of University messaging, positioning, people, programs, outcomes, policies, and procedures to authentically articulate the Augsburg student experience.
• Conduct recruitment, yield, and anti-melt activities throughout the entire enrollment cycle.
• Conduct student interviews and presentations (on and off campus).
• Visit high schools, organizations, and colleges to present and advise students.
• Conduct routine cultivation outreach and response (phone, text, social media, email).
• Conduct virtual recruitment activities (online events, chat, social media, video).
• Evaluate admission applications.
• Help plan, organize, and execute engaging on-campus (and off-campus) recruiting events.
• Utilize Customer Relationship Management (CRM) databases to manage communications/follow-up and capacity accountability.
• Build relationships with school counselors and other community partners to support students in their college search and application process.
• Develop and manage a recruitment territory of inquiries and admitted students for each cycle.
• Analyze recruitment data and use information to determine travel and communication plans.
• Be responsible for an assigned area of strategic priority or initiative utilizing the objective and key results framework (OKR).
• Serve on cross-functional teams that impact the recruitment and retention of students.
• Successfully complete the Augsburg Diversity Certificate program and Edify DEIB Posture statement.
• Attend regular staff meetings and trainings and stay informed of institutional changes that would impact the students' experience.
• Share trends heard from students with the wider team.
• Provide input on recruitment strategies (e.g., Augsburg Applies to You/Power of Us initiatives).
• Complete routine reports related to recruitment, projections, travel, and special programs.
• Work with the rest of the admissions staff to develop quarterly/annual recruitment plans.
• Serve as a student success coaching role for prospective students as part of the Augsburg Applies to You program.
• Extend prospective student coaching role into working with a limited group of enrolled students to strengthen recruitment impact related to firsthand knowledge of actual student experiences.
• Complete other duties and projects as apparent or assigned by supervisor(s).

Benefits

• Medical, dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
• Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
• Employer-paid STD, LTD and life insurance
• Employee Assistance Program (EAP) for all employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level