Admissions Counselor/Recruiter

University of North Texas System•Dallas, TX

1d•Onsite

About The Position

The University of North Texas at Dallas, the first four-year public institution of higher education in the city, seeks an individual who will help shape the character of a 21st century, teaching-focused university. Candidates should be able to express enthusiastic support for the mission of the university to transform the lives of students, families and communities by providing high-quality, student-focused education in preparation for tomorrow’s careers, and its vision to create the place of choice where students are inspired to learn, faculty are inspired to teach and the community is inspired to support. The mission of the Office of Undergraduate Admissions at UNT Dallas is to recruit, admit and enroll an academically prepared student body reflective of the state of Texas who are the best fit for UNT Dallas. This position contributes to increasing the population of transfer-ready admitted and enrolled undergraduate students through use of the following methods: identifying and building a pool of prospective students within an assigned recruitment territory (Dallas College), developing a data driven recruitment plan, coordinating travel schedules, and maintaining an aggressive communication campaign with prospective transfer students and families. This position reports directly to the Assistant VP of Enrollment Management.

Requirements

Bachelor's degree in a related field and one year of college readiness, student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training, experience.
Considerable knowledge of college readiness standards and initiatives.
Considerable knowledge of university policies and procedures related to functional area (or ability to rapidly assimilate).
Ability to keep complex records; to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
Strong presentation skills.
Strong and creative problem-solving skills.
Ability to establish and maintain good working relationships.
Ability to communicate effectively to a wide range of individuals.
Ability to work independently.
Knowledge of safety and security precautions appropriate to work performed.
Must be able to travel extensively, primarily in the North Texas region.

Nice To Haves

Master's Degree in related field.
Experience working in a university admissions department or similar higher education work experience.
Strong sales background and interpersonal skills preferred, background in customer service, marketing, and higher education is beneficial.
Communication skills and sensitivity to issues related to the retention and recruitment of the student body.
Ability to multitask in a busy office environment with multiple interruptions, including efficiently managing a high volume of emails and phone calls and adapt to a rapidly changing environment.
Program and territory management experience.
Experience utilizing innovative technology such as a CRM solution is preferred.
Familiarity with database systems such as Ellucian Banner, PeopleSoft, or some other type of student information database product utilized by institutions of higher learning is preferred.
Previous public speaking and presentation experience.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and video conferencing platforms (Zoom, MS Teams).
Experience utilizing Perceptive Content imaging software.
Experience with communication campaigns (social media, texting and direct mail among others).
Bilingual in English and Spanish.
Familiarity with the UNT Dallas campus, its historical landmarks, and points of interest and location of both academic and nonacademic offices.

Responsibilities

Plans, implements, and assesses comprehensive data driven student recruitment strategies and programs, including campus visits and presentations, improving student engagement and yield to align with best practices.
Provides general knowledge about admissions, Texas Success Initiative (TSI), financial aid, scholarships, support services, advising/registration, housing and orientation.
Provides pre-advising for prospective transfer students utilizing unofficial transcript evaluations and/or on-line transfer credit evaluation technology.
Increase public awareness of UNT Dallas while establishing community contacts in Dallas College.
Represent the Office of Admissions to prospective transfer students, community college advisors, high school counselors, and University alumni in a public speaking capacity.
Contributes to on campus and off campus events related to recruitment, admissions and enrollment such as campus preview days, open house events, information sessions, campus visits and tours, Admitted Student events, and new student orientations.
Tracks, analyzes and reports statistical data to measure effectiveness and impact of recruitment activities based on key performance metrics.
Develop and implement a communication plan involving all constituents central to recruiting students to the University including academic advising, student solutions, financial aid, and other departments.
Communicate effectively and efficiently with Dallas College prospective students and college advisors, in person, phone, email, text messaging, printed media, CRM, and virtual media platforms in order to establish a relationship between the college advisor/counselor, prospective student, and UNT Dallas.
Executes exceptional customer service through consistent follow up (phone calls and all correspondence) with prospective students and their families, current and existing school partnerships to provide student enrollment support and troubleshoot enrollment barriers.
Work directly with applicants to resolve issues which may arise during the application and admission process such as complaints and appeals of admissions denials.