Admissions Coordinator
St. John's Senior Servi•Rochester, NY
•$60,000 - $75,000•Onsite
About The Position
Responsible for the clinical and financial evaluation of hospital and community referrals for admission and re-admission to St. John's Home. This includes screening, insurance verification and authorization, continuous communication with families and various community care partners, bed management, and oversight of admission paperwork. The role collaborates with other departments to provide support to residents and families, while also maintaining census and payer mix.
Requirements
- Bachelor’s Degree in Social Work or Human Services OR Bachelor’s Degree in Nursing or NYS RN Licensure OR Licensed Practical Nurse (LPN), with a minimum of three years’ experience in LTC with experience with the admissions process
- Effective communication and high-level of professionalism, internally and externally
- Sensitivity and empathy for residents and families in emotional situations
- Adapts appropriately to cultural differences
- Confidentiality and HIPAA compliance
- Understanding and respect for other departments and co-workers
Nice To Haves
- At least 2 years of experience in a skilled nursing facility
- Ability to prioritize and manage multiple tasks, often with interruptions
- Familiarity with health insurances and Medicaid
Responsibilities
- Conducts thorough and timely review of hospital and community referrals, with attention to detail for a successful admission
- Sets up appointments and provides tours for perspective applicants/families
- Offers guidance regarding alternative choices or services in lower levels of care, if appropriate
- Works with health insurances, Medicare, Medicaid and families to facilitate coverage and payment
- Consistently communicates with the interdisciplinary team regarding new and re-admissions
- Ensures the Business Office has accurate information about insurance and finances for applicants, monitors and updates bed hold status and social leave days for appropriate payment
- Provides a welcoming and supportive environment to the prospective elder and their loved ones as they navigate the admission process
- Assists with admission paperwork, as needed
- Fosters cooperative relationships with external entities to maintain great working relationships
- Data entry for all referrals, admissions and denials
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
