Admissions Coordinator

Newport Healthcare • Nashville, TN

16d • Onsite

About The Position

The Admissions Coordinator is responsible for administering the admission procedures by collecting, organizing, and providing information as well as being an effective resource to the clients’ families, ensuring a smooth and organized admissions process. As other roles assess for clinical appropriateness, assign diagnoses, collect clinical information from clients, and document the client’s medical record after admission to the program, this programs offer.

Requirements

• High School Diploma or equivalent.
• Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor's Degree preferred.
• 2 years applicable experience in Behavioral Health field preferred.
• Bilingual preferred.

Responsibilities

• Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
• Manage the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction.
• Effectively communicate and clarify information for callers, clients, and families to ensure a clear understanding of our offerings.
• Respond to phone inquiries with professionalism and courtesy, effectively conveying the benefits of our programs and services.
• Maintain exceptional organizational skills, adapting to shifting priorities while consistently delivering outstanding client support.
• Ensure all necessary documentation is promptly completed, keeping electronic records accurate and current.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED