Admissions Coordinator

High Point & Affiliated Organizations•New Bedford, MA

2d•$27 - $27

About The Position

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Requirements

Knowledge of medical and psychiatric terminology,
Knowledge and skills related to basic computer software and the ability to utilize HPAO’s electronic health record (EHR)
Demonstrated flexibility and ability to perform multiple tasks
An understanding of the relationship between substance use and mental health issues and/or self-help programs
An understanding of boundaries and ethics
Ability to problem solve
Ability to communicate verbally and in writing
Maintains a courteous and professional relationship with both internal and external and/or collateral sources
TB Screening
Confidentiality training (42 CFR, Part 2 and 45, CFR parts 160 and 164 HIPAA)

Nice To Haves

Associates/Bachelor’s/LADC-II Preferred or Equivalent Experience
Preferred clinical substance abuse/mental health experience

Responsibilities

Respond to telephone and email inquiries regarding admission to inpatient programs
Schedule incoming clients for admission within the electronic health record (EHR)
Track all Section 35 inquiries and determine placement based on court clinic recommendation
Review the previous day Section 35 admissions to ensure completion and accuracy
Manage internal movement requests, including ATS to CSS and CSS to TSS for all inpatient site locations as directed
Monitor bed availability within the electronic health record (EHR) to identify additional program discharges
Assign shift tasks to Admission Staff as needed or as instructed by the Supervisor
Ensure the completion of daily shift tasks, reporting unfinished tasks to the Supervisor
Consult with the Supervisor(s) regarding concerns with referrals for admission
Consult with the Supervisor(s) regarding concerns with Admission Staff performance and/or identified training needs
Assist with training and orientating new employees
Provide support to Admission Staff during shift
Attend mandatory training and supervision
Utilize standard precaution at all times
Other duties as assigned by the Supervisor/Admissions Manager and/or Director of Admissions