Admissions Coordinator - Adolescent Mental Healthcare
About The Position
This position will work closely with our adolescent program, Mission Prep! AMFM Healthcare is looking for a Full-Time Admissions Coordinator to join our incredible team! This remote role offers you the opportunity to make a real impact in the lives of individuals and families seeking behavioral health and mental health services. As an Admissions Coordinator, you’ll be the first point of contact for prospective clients — playing a vital role in guiding them through the admissions process with empathy, clarity, and professionalism. You’ll collaborate with both clients and internal clinical teams to ensure a smooth, welcoming intake experience.
Requirements
- Strong verbal and written communication skills with a warm, professional tone
- Ability to multitask and remain calm under pressure
- Friendly and empathetic demeanor with a passion for helping others
- Familiarity with behavioral health or willingness to learn
- Proficient in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or similar CRM systems
- Highly organized and self-motivated in a remote work environment
- Must be 18 years or older
- High School Diploma or GED required
- Must successfully complete a background check (federal, state, and company-specific)
- Able to sit for extended periods, use a computer, and lift up to 10 lbs
Responsibilities
- Answer inbound calls from prospective clients and their families
- Conduct preliminary assessments to determine eligibility and fit for our programs
- Gather and organize documentation needed by the Director of Admissions and clinical leadership
- Schedule intake assessments and coordinate with internal teams for a seamless handoff
- Support families by guiding them through the admissions process, including financial and insurance discussions
- Provide emotional support and clear information to clients during a stressful and uncertain time
- Maintain accurate records and communication using Salesforce CRM and other platforms
- Attend and participate in admissions team meetings to stay aligned and informed
Benefits
- Hourly Pay: $20.00–$25.00 per hour (commensurate with experience)
- Schedule: Full-time, weekends may be required
- Flexible Hours: 8:30 AM–5:00 PM EST
- Work Remotely: Enjoy the flexibility and convenience of a fully remote position
- Positive Culture: Join a supportive, compassionate, and collaborative team
- Growth-Oriented: Build your career with a company that values development and internal mobility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
