Admissions Coordinator

Pompa Program•Austin, TX

2d•$65,000 - $85,000•Remote

About The Position

The Admissions Coordinator serves as a dedicated assistant to the Health Advisors, providing high-level operational and client support throughout the admissions and consultation process. This is a client-facing role responsible for calendar management, client preparedness, and maintaining seamless communication flow between clients and Health Advisors. You will focus on high volume text messages, confirming appointments, and calendar management. The Admissions Coordinator ensures that clients are properly scheduled, qualified, emotionally prepared, and fully equipped prior to meeting with their Health Advisor. By managing logistics, reinforcing confidence in the advisor, and gathering early-stage client insights, this role allows Health Advisors to focus fully on delivering high-quality consultations. While the Direct Messenger Admissions Coordinator does not diagnose or provide medical advice, they play a critical role in preparation, coordination, and continuity of care. Through proactive communication, CRM management, and close collaboration with the Health Advisors, this position ensures that each client arrives prepared, confident, and supported — and that advisors have the necessary information to conduct impactful, efficient consultations.

Requirements

Strong organizational and time-management skills
Experience in client coordination, scheduling, or support roles preferred
Comfort working in CRM systems and digital communication tools
Confident, warm, and professional communication style
High attention to detail and follow-through
Ability to gather and document client information without advising or diagnosing
Fully remote role requiring reliable internet and a quiet work environment
Availability during assigned shift coverage.
Consistent adherence to workflows, deadlines, and communication standards
Participation in weekly check-ins and operational reviews