ADMISSIONS COORDINATOR

Unhooked RecoveryMesa, AZ

About The Position

Unhooked Recovery is seeking a compassionate and organized Admissions Coordinator to help guide clients and families through the admissions process for our behavioral health and substance abuse treatment programs.

Requirements

  • Strong communication and organizational skills
  • Comfortable speaking with clients, families, and providers over the phone
  • Knowledge of Microsoft Office and electronic documentation systems
  • High School Diploma or GED required
  • Must possess or be eligible to obtain a Level 1 Fingerprint Clearance Card
  • CPR/First Aid certification required (or ability to obtain)
  • Negative TB test required

Nice To Haves

  • Experience in behavioral health, substance abuse treatment, or healthcare preferred
  • Bilingual candidates encouraged to apply
  • Compassionate, professional, detail-oriented, and able to remain calm in fast-paced situations
  • Passionate about helping individuals begin their recovery journey

Responsibilities

  • Coordinate admissions and referrals for inpatient and outpatient programs
  • Verify insurance/AHCCCS eligibility
  • Schedule assessments and maintain accurate documentation in EHR
  • Communicate with clinical teams, families, and referral sources
  • Maintain HIPAA and 42 CFR confidentiality standards
  • Provide excellent customer service and support during the admissions process
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