Admissions Coordinator

The Arc of Ocean CountyBrick Township, NJ
Onsite

About The Position

Make a Difference from Day One – Join Our Team as an Admissions Coordinator Are you passionate about helping individuals and families navigate life-changing services? Do you thrive in a role where relationship-building, advocacy, and organization come together? If so, we want to hear from you. In this impactful role, you will be the welcoming first connection for prospective individuals and their families, guiding them through every step of the admissions journey with compassion, clarity, and confidence.

Requirements

  • Bachelor’s degree in Social Work, Human Services, Psychology, or a related field
  • Minimum of 5 years of experience in admissions, case management, family support, or a related field, including at least 2 years supporting individuals with disabilities
  • Working knowledge of DDD systems, eligibility processes, and community-based resources
  • Strong interpersonal and communication skills, with the ability to build trust and maintain effective relationships with families and community partners
  • Solid organizational skills with the ability to manage multiple priorities and maintain attention to detail
  • Proficiency in Microsoft Office and the ability to learn agency systems
  • Valid New Jersey driver’s license with a good driving record, no more than 5 points

Responsibilities

  • Act as the primary point of contact for prospective individuals and their families, providing timely and accurate information about our programs
  • Coordinate and lead engaging facility tours that showcase our services and mission
  • Manage the full admissions process, from documentation review to final approval
  • Maintain clear and consistent communication with applicants and referral sources
  • Support families as they navigate DDD and other state and community systems
  • Help families understand eligibility requirements and connect with the right services and resources
  • Assess needs and link individuals to both internal programs and community supports
  • Advocate for timely access to services for those we support
  • Build and maintain strong relationships with referral partners such as support coordinators, case managers, and school districts
  • Expand outreach efforts by representing the organization at community events, school visits, and resource fairs

Benefits

  • Medical, Dental, Vision Coverage with low deductible & $0 copay options
  • Flexible Spending Account (FSA)
  • 401(k) with agency matching
  • Paid Time Off & Holiday Pay
  • Paid On-the-Job Training
  • Tuition Reimbursement
  • Referral Bonus Program
  • Supplemental benefits available
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