Admissions Coordinator

Spectrum Health Systems•Westborough, MA

1d•Onsite

About The Position

The Admissions Coordinator is responsible for conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process. This role also involves ensuring a safe and secure environment through effective management of the waiting area and answering incoming calls to the admissions department, transferring or directing them appropriately.

Requirements

Must have a minimum of a high school diploma or equivalent
Must have excellent verbal, social and writing skills
Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies

Nice To Haves

One year experience in a healthcare or customer service field preferred
Experience in substance abuse or mental health field preferred

Responsibilities

Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process
Ensuring a safe and secure environment through effective management of the waiting area
Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately