Admissions Coordinator - Inpatient Rehab

Select Medical • Tallahassee, FL

7d • Onsite

About The Position

The Admissions Coordinator serves as a key member of the admissions and business development team at Select Medical Rehabilitation and Specialty Hospital. This role is crucial as it involves managing the referral intake and admission of all patients, ensuring a smooth process from the initial contact to the day of admission. The Admissions Coordinator is one of the first points of contact for patients entering the inpatient rehabilitation hospital, embodying the company's commitment to exceptional and compassionate care for individuals with various complex medical conditions. The role requires close communication with all departments to prepare for admissions and a dedication to upholding the company's values, which include putting the patient first, improving community quality of life, fostering innovation, providing high-quality care, and acting ethically.

Requirements

• High School Graduate or equivalent required.
• A minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.

Nice To Haves

• Knowledge of Medical terminology preferred.
• Knowledge of insurance verification preferred.
• Experience working with Excel and databases.
• Previous experience within a physical rehabilitation setting preferred.

Responsibilities

• Manages the referral intake and admission of all patients.
• Stays in close communication with all departments to prepare for the day of admission.
• Oversees the pull-through process for the hospital under the direction of the Director of Business Development, providing support, customer service, and timely resolution of all aspects for admissions.
• Ensures that all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to ensure any errors are resolved.
• Ensures every referral is timely and accurately entered in Transitions of Care.
• Processes timely insurance verifications.
• Assists in pre-cert/authorization process – tracks for follow-up and timely processing.
• Works with DBD, CEO and other leaders to ensure timely admissions from time of referral.
• Works with team to resolve occasional challenges and overcome obstacles.
• Provides appropriate documents to Case Management team timely.
• Enters patient data in HMS/MedHost when pre-admitting, and enters details of patient’s benefits and billing instructions.
• Completes admissions paperwork and reviews all patient forms/demographics with patient/responsible party.
• Secures signatures on all necessary documents.
• Scans completed documents, including insurance cards and photo ID.
• Leads the morning meeting with census, budgeted numbers, etc.
• Communicates admissions time, bed number, physician, etc. to the hospital when there is a confirmed admission.
• Provides tours of hospital.
• Provides customer service by accurately answering questions, for internal and external customers.
• Manages LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients.
• Completes forms as necessary for corrections.
• Review and enter daily census via Select Portal by 11am EST.
• Ensure accuracy on a daily basis, as well as initiating any changes/updates that might be necessary.
• Performs Other duties as assigned.

Benefits

• Customizable Health Insurance Packages
• Extensive Onboarding & Training Program
• The ability to grow and learn new skills
• Advancement and growth opportunities
• Gaining health care experience
• Competitive rates
• Team-oriented culture
• Comprehensive benefits package for Full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)
• Generous PTO to maintain a healthy work-life balance
• Company-matching 401(k) retirement plan, as well as life and disability protection
• Company paid parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED