Admissions Coordinator

Embark Behavioral Health•Chandler, AZ

19d•Onsite

About The Position

Embark Behavioral Health is seeking highly skilled and passionate professionals to work directly with families to help them navigate the admissions process and get them the services they need. This role involves working directly with families to help them get admitted to one of Embark's mental health treatment programs, conducting initial needs assessments, and coordinating the admission process. The Admissions/Sales Coordinator will also serve as a liaison with programs and other departments to facilitate getting children the help they need, become competent in Embark and industry programs, and enter all notes into a customer relations management system (Salesforce). Additionally, the role requires providing timely follow-up to web inquiries and participating in team and weekly meetings, bringing a growth mindset with passion and dedication for admissions and mental health.

Requirements

2-5 years experience working in behavioral health or healthcare admissions required.
Empathy & compassion coupled with a competitive nature and ability to overcome challenges is required along with exceptional phone skills and team work.
Ability to prioritize and multitask.
Ability to thrive in a fast-paced, growing environment.
Excellent written and verbal communication skills

Nice To Haves

Bachelors Degree preferred.
Bi lingual - Spanish to English desired.

Responsibilities

Help families (over the phone) get admitted to one of Embarks mental health treatment programs.
Conduct a initial assessment of their needs.
Coordinate the admission process.
Liaison with programs and other departments to get kids help!
Become competent in Embark and industry programs.
Enter all notes into a customer relations management system (Salesforce).
Provide follow-up to web inquiries in a timely way.
Participate in team and weekly meetings.
Bring a growth mindset with passion and dedication for admissions and mental health

Benefits

Medical, dental, and vision insurance with multiple plan options to fit your needs, and open access or in-network opportunities.
Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans
Employer‑paid basic life and long-term disability insurance
Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals
Access to wellness programs , including mental health support and preventive care tools
Paid Time Off (PTO) and paid company holidays.
Family, medical, and parental leave benefits compliant with state and federal laws (including CFRA, PFL, HFWA, OFLA and other related programs)
Bereavement leave and other workplace flexibility where applicable
401(k) retirement plan with company contributions after one year of full-time employment.
Pre‑tax savings options including FSA and HSA accounts