Admissions Coordinator

The Blanchard Institute • Charlotte, NC

12d • Onsite

About The Position

The Admissions Coordinator supports the admissions process by handling screening needs, gathering information, scheduling, verifying insurance and connecting clients to appropriate care. This role requires an understanding of admission criteria, strong administrative skills and clinical empathy (brief crisis intervention, assessments) while ensuring HIPAA compliance and smooth care transitions. The Admissions Coordinator serves as the bridge between clients, clinicians and medical staff, handling documentation and ensuring proper coordination for effective treatment.

Requirements

• Bachelor's degree in a human services field and 6 months of experience working within a related mental health or substance use disorder field, or in lieu of degree, at least 2 years of related work experience in a mental health or substance use disorder field.
• First Aid/ CPR Certification
• Crisis Intervention Certification

Nice To Haves

• Experience in a healthcare, mental health, substance use disorder, or clinical setting

Responsibilities

• Handling screening needs
• Gathering information
• Scheduling
• Verifying insurance
• Connecting clients to appropriate care
• Brief crisis intervention
• Conducting assessments
• Ensuring HIPAA compliance
• Facilitating smooth care transitions
• Handling documentation
• Ensuring proper coordination for effective treatment

Benefits

• Collaborative environment dedicated to clinical excellence
• Professional Development Reimbursement
• Multiple health plan design options combined with HRA or HSA
• Dental and Vision plans
• Healthcare & Dependent Care FSA
• Company paid Life Insurance, AD&D and STD
• Voluntary supplemental life insurance
• Optional Critical Illness, Hospital and Accident coverage
• 401(k) Retirement Plan
• Employee Assistance Program
• Paid Holidays
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level