Admissions Coordinator - Inpatient Rehab

Select Medical • Galloway, NJ

18h • Onsite

About The Position

The Admissions Coordinator is a key member of the admissions and business development team at an inpatient rehabilitation hospital. This role is responsible for managing the referral intake and admission of all patients, ensuring a smooth process and excellent customer service. The Admissions Coordinator acts as a champion of 'The Select Medical Way,' focusing on patient care, community well-being, innovation, and ethical practices. This position requires close communication with all departments to prepare for admissions and resolve any issues that may arise.

Requirements

• High School Graduate or equivalent required.
• A minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.

Nice To Haves

• Knowledge of Medical terminology preferred.
• Knowledge of insurance verification preferred.
• Experience working with Excel and databases.
• Previous experience within a physical rehabilitation setting preferred.

Responsibilities

• Manage the referral intake and admission of all patients.
• Stay in close communication with all departments to prepare for the day of admission.
• Oversee the pull-through process for the hospital under the direction of the Director of Business Development.
• Provide support, customer service, and timely resolution for all aspects of admissions.
• Ensure all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to resolve errors.
• Ensure every referral is timely and accurately entered in Transitions of Care.
• Process timely insurance verifications.
• Assist in the pre-certification/authorization process, tracking for follow-up and timely processing.
• Work with leadership to ensure timely admissions from the time of referral.
• Resolve occasional challenges and overcome obstacles with the team.
• Provide appropriate documents to the Case Management team timely.
• Enter patient data in HMS/MedHost when pre-admitting, and enter details of patient’s benefits and billing instructions.
• Complete admissions paperwork and review all patient forms/demographics with patient/responsible party.
• Secure signatures on all necessary documents.
• Scan completed documents, including insurance cards and photo ID.
• Lead the morning meeting with census, budgeted numbers, etc.
• Communicate admissions time, bed number, physician, etc., to the hospital when there is a confirmed admission.
• Provide tours of the hospital.
• Provide customer service by accurately answering questions for internal and external customers.
• Manage LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients.
• Complete forms as necessary for corrections.
• Review and enter daily census via Select Portal by 11 am EST.
• Ensure accuracy on a daily basis, as well as initiating any changes/updates that might be necessary.
• Perform other duties as assigned.

Benefits

• Customizable Health Insurance Packages
• Extensive Onboarding & Training Program
• Ability to grow and learn new skills
• Advancement and growth opportunities
• Gaining health care experience
• Competitive rates
• Team-oriented culture
• Comprehensive benefits package for Full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)
• Generous PTO
• Company-matching 401(k) retirement plan
• Life and disability protection
• Company paid parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED