Admissions Coordinator

Lutheran Life CommunitiesArlington Heights, IL
$48,000 - $55,000Onsite

About The Position

Admissions Coordinator $55,000/year | Full-Time Days Lutheran Home | Lutheran Life Communities Lutheran Home, a Skilled Nursing Community and proud member of Lutheran Life Communities, is hiring an Admissions Coordinator to support sales and admissions efforts within our senior living community. This is a full-time, day-shift position with competitive pay, strong benefits, and a mission-driven culture. If you have experience in healthcare admissions, sales support, customer service, or relationship management and want a role where your work truly matters, we'd love to meet you.

Requirements

  • Associate's degree or equivalent from a two-year college or technical school, or
  • At least one year of related healthcare experience in marketing, admissions, training, or customer service, or
  • An equivalent combination of education and experience
  • Proficiency in Microsoft Office
  • Experience using CRM systems
  • Ability to quickly learn and utilize software systems and applications

Nice To Haves

  • Strong critical thinking and problem-solving skills
  • Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds
  • Ability to adapt communication style across multiple cultural environments
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Experience in healthcare admissions, senior living, or post-acute care settings

Responsibilities

  • Support sales and admissions efforts for the Skilled Nursing Community
  • Manage prospect follow-up and maintain accurate records within the CRM system
  • Coordinate admissions and ensure a smooth transition for residents and families
  • Respond to inbound inquiries and conduct outbound follow-up communications
  • Collaborate with the Sales Director and Admissions team to support occupancy goals
  • Document prospect activity, referral sources, and admissions outcomes
  • Build positive relationships with residents, families, referral partners, and healthcare professionals
  • Assist with tours, admissions paperwork, and resident move-in coordination
  • Maintain timely communication with internal departments to ensure a seamless admissions experience
  • Support both short-term rehabilitation and long-term care admissions

Benefits

  • Health, Dental, and Vision Insurance
  • 403(b) Retirement Savings Plan
  • Daily Pay
  • Paid Time Off
  • Tuition Reimbursement Program
  • Mental Health Support
  • 24/7 Counseling Services
  • 365 Program for New Team Member Development
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