Admissions coordinator

PACS

1d•Onsite

About The Position

The primary purpose of your job is to support facility operations by increasing the facility census. This role involves managing the admissions process efficiently to ensure a positive experience for residents, families, and supporting staff. The Admissions Coordinator plans, directs, and monitors the daily operations of the Admissions Department to ensure that budgeted resident census goals are met and that residents are admitted in a professional and efficient manner. They screen patients by comparing their condition to admission criteria, complete admission and financial responsibility forms, and confirm that all insurance benefit coverage meets standards. This position requires the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the Sales and Marketing department. Collaboration with leaders of other facility departments is essential for timely communication and to enhance the admissions experience. The coordinator is responsible for obtaining applicant information, maintaining a comprehensive understanding of facility services, and educating referral sources. They oversee patient bed assignments and the completion of preliminary paperwork for admissions. Additional facility-specific ongoing tasks and projects may be assigned. The role also involves creating and maintaining a warm, positive, and calm environment. The Admissions Coordinator completes the resident intake process, coordinates with the Director of Nursing and/or Case Manager to assure appropriateness of facility admissions, and maintains an accurate record of bed availability. They work to initiate, nurture, and maintain contacts with physicians, social workers, and discharge planners to maximize referrals and facilitate admissions. Attendance at daily stand-up meetings is required, along with familiarity with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures. Maintaining the confidentiality of all resident care information, including protected health information, is critical. The position may assist in planning and executing outreach events and updating job knowledge through educational opportunities.

Requirements

Must possess, as a minimum, a high school diploma or GED.
Two years' Admissions experience preferred.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient in the Microsoft Suite products
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read, or hear.
Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator.
May be necessary to assist in the evacuation of residents during emergency situations.

Nice To Haves

A Bachelor's Degree in health care or related field Preferred.
LVN or RN license preferred.

Responsibilities

Manage the admissions process efficiently to ensure a positive experience for residents, families and supporting staff.
Planning, directing and monitoring the daily operations of the Admissions Department to ensure that budgeted resident census goals are met and that residents are admitted in a professional and efficient manner.
Admits Patients to the health care facility.
Screens patients by comparing patients’ condition to admission criteria.
Admits patients by completing admission and financial responsibility forms.
Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the Sales and Marketing department.
Working collaboratively with leaders of other facility departments to ensure timely communication of appropriate information and to enhance the admissions experience of residents and their families.
Confirms that all insurance benefit coverage meets standards of admissions.
Coordination and arranging physical, social, emotional and support services requirements, including transportation.
Obtain applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
Maintains comprehensive understanding of facility services that can be provided to prospective residents and educates referral sources as appropriate.
Oversees the patients bed assignments and completion of preliminary paperwork for admissions.
Obtain Applicant information by requesting complete applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
Completes additional facility-specific ongoing tasks and projects as assigned by immediate supervisor
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
Completes resident intake process.
Coordinates with Director of Nursing and/or Case Manager to assure appropriateness of facility admissions.
Maintains and communicates accurate record of bed availability
Works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions;
Must attend daily stand-up meetings.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Protects organization reputation by keeping information confidential.
As directed, assists in planning and execution of outreach events such as on-site facility health fairs, educational programs, and other promotional events designed to attract hospital discharge planners, physicians, and other key persons to the facility.
Update job knowledge by participating in educational opportunities; reasing professional publications and maintaining personal networks.