Admissions Coordinator - Administration

Touchstone Mental Health • Minneapolis, MN

5d • Onsite

About The Position

The Admissions Coordinator supports the admissions process for new residents receiving Residential Treatment Services, coordinates with community referral providers, provides updates to program leaders, and maintains a database within the electronic health record.

Requirements

• Experience admitting patients, clients, or residents for services is required.
• Experience working with a variety of insurance options, including medical assistance, is required.
• Experience using an electronic health record, such as Credible, is required.
• Experience using Microsoft Excel and Microsoft Outlook are required.
• High attention to detail is required.
• Strong communication skills are required.

Nice To Haves

• Experience admitting patients, clients, or residents for behavioral health services is strongly preferred.

Responsibilities

• Provides general information via phone and email to community referral providers about the services available, eligibility requirements, and bed availability for three programs.
• Provides specific information via phone and email to community referral providers about the process for submitting a referral via email or fax.
• Requests documentation via phone and email from community referral providers.
• Enters and tracks referrals in the electronic health record and spreadsheets.
• Confirms which insurance options, including medical assistance, are used by referrals.
• Determines eligibility of referrals and recommends referrals for additional evaluation.
• Discusses referrals being recommended for additional evaluation with the program supervisors and/or program directors.
• Completes the pre-admission process and gathers additional documentation for referrals being accepted for services.
• Updates community referral partners on the status of referrals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed