Admissions Coordinator

AdamsPlace•Nashville, TN

7h•Onsite

About The Position

Heartland is looking for an Admissions Coordinator to join our Social Services team. Managing the emotional, financial, psychosocial, and medical aspects of an admission requires a solid knowledge of the center's responsibilities and the interrelation between social services, nursing, and bookkeeping.

Requirements

Experience in a medical setting or knowledge of the medical case management process.
Ability to work in multiple web-based platforms.
Superior computer skills.
Ability to work independently.
Superior organization and multitasking skills.
Ability to interact in person with potential admissions in a hospital setting in a professional and empathetic manner.
Strong team player mindset.

Nice To Haves

A working knowledge of funding resources such as Medicare Part A, B, C, and D, Medicaid, Managed Care and other private insurances is highly preferred.
Insurance authorization experience preferred.
Medical knowledge and terminology preferred.
Bachelor's degree preferred but not required from an accredited college or university.

Responsibilities

Coordinate admissions to the center, including handling inquiries either over the phone or in person.
Conduct a needs assessment of the patient seeking admission and consideration of alternatives, if center is not able to meet a patient’s needs.
Empathetically work with individual patients and families toward adjustment to center life and to crises of illness, disability, and death.
Participate in in-service training programs as applicable.
Develop and maintain contacts with appropriate community agencies.
Alert the Social Work Services Director and/or Administrator of identified needs for the admissions function.