Admissions Coordinator

West Coast University • Ontario, CA

70d • Onsite

About The Position

As an Admissions Coordinator for a certified Great Place to Work, you will be responsible for supporting the admissions department and providing front desk support to the campus. Your role will focus on customer service and managing the prospective/enrolled student entrance process, including routine clerical, office, and data entry tasks. You will provide excellent customer service to prospective and enrolled students in alignment with the school's mission and purpose.

Requirements

• Two to three year’s prior experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment required.
• Experience with MS Office.
• Experience with data entry and multi-line phone aptitude.
• Experience with reception and telephone techniques.

Responsibilities

• Supports admissions department with projects/tasks as needed.
• Facilitates and ensures timely customer service for current and potential students.
• Connects with prospective and/or enrolled students to assist with scheduling appointments, scheduling/conducting campus tours, entering leads, documenting collection, and scheduling information sessions and reminders, as needed.
• Assists in the resolution of student and prospective student inquiries, questions and/or problems; refers to appropriate person as needed.
• Maintains record keeping and digital filing systems.
• Deals discreetly with large amounts of sensitive, confidential information concerning students, staff and campus affairs.
• Tracks current and/or prospective student data/information, develops, prepares and submits reports and student files as needed.
• May assist with virtual, on-campus, and off-campus admissions events, and/or other special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED