Admissions Coordinator/Medical Record Coordinator - Avamere Hillsboro

Avamere • Hillsboro, OR

11d • Onsite

About The Position

This role is responsible for managing the admissions process and maintaining medical records for Avamere Rehabilitation of Hillsboro. The position involves establishing relationships with referral sources, coordinating with insurance providers, ensuring regulatory compliance, and maintaining accurate resident information. The Admissions Coordinator/Medical Records Coordinator acts as a primary point of contact for residents and families, and collaborates with various internal departments to ensure proper record maintenance and resident care.

Requirements

• Bachelor’s Degree in Healthcare Administration or closely related field with 1 or more years of experience; or 5+ years of experience in a similar position.
• Able to deal tactfully with personnel, residents, visitors and the general public.
• Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.
• Experience with resident admissions and/or marketing for a long-term care facility and or medical facility.
• Must be familiar with Electronic Medical Records and prefer experience with Point Click Care (PCC).
• Knowledge of CMS guidelines and Medicare, Medicaid and managed care coverage plans criteria.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using healthcare and office software platforms.
• Advocacy skills with a focus on resident-centered care.
• Prior experience in resident advocacy, medical records, medical billing, and collections.
• Must speak, read, and write English fluently

Nice To Haves

• Experience with Point Click Care (PCC)

Responsibilities

• Establish and maintain relationships with hospitals, discharge planners, and other referral sources to generate a consistent stream of referrals.
• Responsible for admissions process, including initial inquiries, screenings, documentation review, financial arrangements, and placement of new residents.
• Act as the primary point of contact for residents and families, providing information, answering questions, and addressing concerns during the admissions process.
• Ensure adherence to all applicable federal, state, and local regulations regarding admissions, billing, and resident care.
• Ensure compliance with HIPAA regulations and maintain confidentiality of resident information.
• Coordinate with insurance providers to verify coverage and obtain necessary authorizations.
• Maintain accurate records, generate reports on admissions activity, and analyze trends to identify areas for improvement.
• Understand and comply with insurance requirements, managed care programs, and other financial aspects of the admissions process.
• Effectively communicate necessary resident information to charge nurses, director of nursing, therapy, and/or administrator.
• Must be knowledgeable on federal and state laws regarding medical records.
• Review and audit admissions, discharges, and other pertinent records on nursing units.
• Ensure that registries are properly maintained for admission and discharge of residents.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained and problem areas can be identified and corrected.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
• 401 (k) Plan: After 90 days of employment, with matching program.
• Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
• EAP Canopy with unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Generous employee referral bonus program.
• Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
• Professional Development: Opportunities for growth and development within the company.
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level