Admissions Coordinator II

Georgia State University•Atlanta, GA

3d•Onsite

About The Position

The Andrew Young School of Policy Studies (AYS) at Georgia State University is seeking an energetic and self-motivated Admissions Coordinator II to join the Office of Academic Assistance (OAA). The OAA is a team of 7 staff members that advises undergraduate seniors, processes approximately 1200 graduate applications annually, and provides admissions, onboarding, yield, and policy assistance to graduate students and academic units. The office also advises new and current students and provides administrative services such as graduation clearance, scheduling, and policy consultation. This position will play a key role in managing the graduate admissions process, ensuring accuracy and efficiency, and supporting the overall mission of the school and the office.

Requirements

Bachelor's degree and one year of related experience; or a combination of education and related experience.
Excellent communication ability.
Friendliness, “Can-do” attitude, and exceptional team player approach.
High organization skills.
Efficient with process improvement skills.

Responsibilities

Process and track all graduate admissions applications, including re-entry and deferrals.
Download applications, transcripts, and recommendation letters from online application and customer service management platforms.
Review domestic and international applications and materials for completeness.
Communicate with applicants regarding their application status.
Update online application platforms (CRM and others) and ensure Banner data entry is correct.
Advise applicants on admission requirements and policies.
Evaluate educational credentials and calculate GPAs.
Coordinate decision notification to applicants.
Monitor the quality and accuracy of scanned and uploaded documents for online applications.
Monitor admission inquiries and communications related to enrollment and yield of newly admitted students and respond appropriately.
Coordinate AYS annual graduate application updates.
Maintain and initiate admission checklists, email communications, and special admission outreach efforts.
Coordinate the review and update of the College admissions webpage.
Provide training to staff, student assistants, and faculty on CRMs, online application platforms, and graduate admission procedures.
Process and file all cross-registration applications for prospective and current joint students.
Compile data and prepare various admission reports.
Participate in recruitment, admissions, advertisement, and events related to graduate admissions.
Serve on College and University level committees regarding graduate admissions and program administration as needed.
Interact with faculty, staff, and students related to job duties and office services.
Provide assistance with advising duties (processing forms, Degree Works evaluation adjustments, EAB/Navigate processing, etc.) during peak advising and yield times.